OnStar® Three Button Assembly

WARNING: This page is about a different car, the 2017 GMC Acadia Limited, 2017 Chevrolet Traverse, and 2017 Buick Enclave. However, it is still accessible from the selected car via links, so may be relevant.

The OnStar® button assembly may be part of the rearview mirror, or a separate, stand alone unit. The button assembly is comprised of 3 buttons or 3 capacitive touch buttons and status LED's or an error indicator. The buttons are defined as follows:
- The answer/end button, which is black with a white phone icon or a white driver figure seated with voice signals near its face, allows the user to answer and end calls or initiate speech recognition.
- The blue OnStar® call center button, which displays the OnStar® logo, allows the user to connect to the OnStar® call center.
- The emergency button, which displays white letters "SOS" with red background, sends a high priority emergency call to the OnStar® call center when pressed.

If the LED does not illuminate, this may indicate that the customers OnStar® subscription is not active or has expired. Push the blue OnStar button to connect to an advisor who can then verify the account status.

The telematics communication interface control module supplies 10 volts to the OnStar® button assembly on the keypad supply voltage circuit. When pressed, each button completes a circuit across a resistor allowing a specific voltage to be returned to the telematics communication interface control module on the keypad signal circuit. Depending upon the voltage range returned the telematics communication interface control module is able to identify which button has been pressed.

The OnStar® status LED or error indicator is located near the buttons. The LED is green when the system is ON and operating normally. When any indicator is illuminated and flashing, it is an indication that a call is in progress. When the LED is red, this indicates a system malfunction is present. In the event there is a system malfunction and the OnStar® system is still able to make a call, the LED will flash red during the call.

Each LED or error indicator is controlled by either the telematics communication interface control module over dedicated LED signal circuits or by low speed GM LAN serial data depending on the inside rearview mirror option. Ground for the LED is provided by the wiring harness attached to the button assembly.