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Home >> Chevrolet >> 2012 >> Traverse LS, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 291 (Power Door Lock System And Release Systems) >> Diagnostic Information and Procedures >> DTC B396C or B396D: Liftgate Interior Release Open/Close Switch Malfunction >> Circuit/System Verification
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Circuit/System Verification

WARNING: This page is about a different car, the 2015 Cadillac SRX. However, it is still accessible from the selected car via links, so may be relevant.
  1. Ignition ON.
  2. Verify the scan tool Liftgate Front Control Switch parameter changes between Inactive and Active when pressing the liftgate control switch-interior.
    • If the parameter does not change 

      Refer to Circuit/System Testing - Open/Close Switch Circuit Test.

    • If the parameter changes 
  3. Verify the scan tool Liftgate Mode Switch is between 125 counts and 350 counts and changes to 245 counts while rotating the liftgate control switch-interior.
    • If not between 125 counts and 350 counts or does not change 

      Refer to Circuit/System Testing - OFF/ 3/4 position/MAX Switch Circuit Test.

    • If between 125 counts and 350 counts and changes 
  4. All OK.
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