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Home >> Chevrolet >> 2012 >> Traverse LS, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 405 (Power Door Lock System And Release Systems) >> Diagnostic Information and Procedures >> DTC B396C or B396D: Liftgate Interior Release Open/Close Switch Malfunction >> Component Testing
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Component Testing

WARNING: This page is about a different car, the 2016 GMC Acadia, 2016 Chevrolet Traverse, and 2016 Buick Enclave. However, it is still accessible from the selected car via links, so may be relevant.
  1. Ignition OFF, disconnect the harness connector at the I/P multifunction switch.
  2. Test for infinite resistance between the signal terminal 7 and the ground terminal 3 with the liftgate open switch in the inactive position.
    • If not the specified value, replace the I/P multifunction switch.
  3. Test for less than 3 Ω between the signal terminal 7 and the ground terminal 3 with the liftgate open switch in the active position.
    • If greater than the specified range, replace the I/P multifunction switch.
  4. Test for infinite resistance between the signal terminal 8 and the ground terminal 3 with the liftgate disable switch in the inactive position.
    • If not the specified value, replace the I/P multifunction switch.
  5. Test for less than 3 Ω between the signal terminal 8 and the ground terminal 3 with the switch in the disable position
    • If greater than the specified range, replace the I/P multifunction switch.
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