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Home >> Chevrolet >> 2021 >> Traverse Premier, FWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 47 (Cellular, Entertainment, And Navigation System) >> Diagnostic Information and Procedures >> Voice Recognition Malfunction >> Circuit/System Verification
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Circuit/System Verification

WARNING: This page is about a different car, the 2020 Cadillac CT4. However, it is still accessible from the selected car via links, so may be relevant.
  1. Vehicle in service mode, infotainment system on, verify the B24LF Mobile Telephone Microphone - Left Front works correctly.
    • If the B24LF Mobile Telephone Microphone - Left Front does not work correctly 

      Refer to Cellular Telephone Microphone Malfunction

    • Go to next step: If the B24LF Mobile Telephone Microphone - Left Front works correctly 
    2. NOTE:

    Refer to the Owners Manual and/or the Navigation System Owners Manual for voice recognition use and commands.

  2. Begin voice recognition for the infotainment system and clearly speak one of the available commands.
  3. Verify the infotainment system responds correctly to the command.
    • If the infotainment system does not respond correctly to the command. 
    1. Clearly speak a different command.
    2. Verify the infotainment system responds correctly to the command.
      • If the infotainment system does not respond correctly to any commands, refer to Circuit/System Testing.
      • Go to next step: If the infotainment system responds correctly to the command.
    3. Refer to the Owners Manual and/or the Navigation System Owners Manual for hints on speaking commands.
    • Go to next step: If the infotainment system responds correctly to the command. 
  4. All OK
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