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Run/Start Hardwire Input Failure

NOTE: After making any repairs, perform BODY VERIFICATION TEST  under VERIFICATION TESTS.
  1. Using scan tool, record and erase DTCs. Turn ignition off and back on. If DTC resets, go to next step. If DTC does not reset, check for intermittent conditions at Body Control Module (BCM) connectors and circuits.
  2. Turn ignition off. Locate and access ignition switch 5-pin connector. See Figure . Using DVOM connected to ground, backprobe and measure voltage at ignition switch connector terminal No. 3 (Pink/White wire). If voltage is greater than 10 volts, go to next step. If voltage is 10 volts or less, replace ignition switch. See STEERING COLUMN SWITCHES - CARAVAN, TOWN & COUNTRY, & VOYAGER article.
  3. Locate and access Body Control Module (BCM) connectors. See COMPONENT LOCATIONS  . See Figure . Using DVOM connected to ground, backprobe and measure voltage at BCM connector C2 terminal No. 5 (Pink/White wire). If voltage is 10 volts or less, repair open in Pink/White wire. If voltage is greater than 10 volts, replace BCM. See BODY CONTROL MODULE  under REMOVAL & INSTALLATION.