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Flash: Powertrain Control Module (Pcm) Updates (18-028-22)

Publication date: 2022-02-11
Reference number: 18-028-22

FLASH: POWERTRAIN CONTROL MODULE (PCM) UPDATES

FLASH: POWERTRAIN CONTROL MODULE (PCM) UPDATES

TECHNICAL SERVICE BULLETIN

Reference Number(s): 18-028-22, Date of Issue:  February 11, 2022
CHRYSLER: 2021 (VF) RAM ProMaster
GROUP: 18 - Vehicle Performance

OVERVIEW

This bulletin involves reprogramming the PCM with the latest available software.

MODELS

MODELS CHART

2021 (VF) RAM ProMaster
NOTE: This bulletin applies to vehicles within the following markets/countries: North America.
NOTE: This bulletin applies to vehicles equipped with a 3.6L V6 24V VVT Engine (Sales Code ERB), a 6-Speed Automatic 62TE Transmission (Sales Code DG2) and Amazon Delivery Equipment (Sales Code XR8).

SYMPTOM/CONDITION

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:

Customers may also comment on the following:

DIAGNOSIS

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If the customer describes the symptom/condition listed above or if the technician finds the DTC, perform the Repair Procedure.

REPAIR PROCEDURE

NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
  1. Reprogram the PCM with the latest software. Detailed instructions for flashing control modules using the wiTECH Diagnostic Application are available by selecting the application's "HELP" tab.
  2. Clear any DTCs that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE CHART

Labor Operation No: Description Skill Category Amount
18-19-06-BH Module, Powertrain Control (PCM) - Reprogram (0 - Introduction) 1 - Engine Repair and Performance 0.3 Hrs.
NOTE: The expected completion time for the flash download portion of this procedure is approximately 6 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.

FAILURE CODE

The dealer must use failure code CC with this Technical Service Bulletin. 

FAILURE CODE CHART

CC Customer Concern