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Symptom Chart: General Audio System: Notes

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to DIAGNOSTIC METHODS for information regarding Ford-specific diagnostic practices.

SYMPTOM CHART - GENERAL AUDIO SYSTEM

Condition Possible Sources Actions
  • A module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Module
  • The Front Controls Interface Module (FCIM) backlighting does not operate correctly
  • Illumination system concern
  • Front Controls Interface Module (FCIM)
  • The Compact Disc (CD) player is inoperative/does not operate correctly
  • Compact Disc (CD)
  • Audio Control Module (ACM)
  • INSPECT the Compact Disc (CD) for scratches, fingerprints, a loose paper label, incorrect format, or damage. INSERT a known good Compact Disc (CD) and TEST the system.
    • If the system operates correctly, the concern was caused by a damaged Compact Disc (CD).
    • If the system does not operate correctly, INSTALL a new Audio Control Module (ACM). REFER to Audio Control Module (ACM) .
  • The steering wheel controls are inoperative/do not operate correctly
  • Wiring, terminals or connectors
  • Clockspring
  • Steering wheel switch
  • Steering Column Control Module (SCCM)
  • Audio Control Module (ACM)
  • The audio input jack is inoperative or has poor sound quality
  • Wiring, terminals or connectors
  • Audio input jack
  • Audio Control Module (ACM)
  • The speed compensated volume does not operate correctly
  • Speed compensated volume setting
  • Vehicle Speed Sensor (VSS) signal concern
  • Communication network concern
  • Audio Control Module (ACM)
  • The audio system does not operate correctly from the Front Controls Interface Module (FCIM)
  • Communication network concern
  • Front Controls Interface Module (FCIM)
  • An individual switch in the Front Controls Interface Module (FCIM) is inoperative
  • Front Controls Interface Module (FCIM)
  • The Front Control/Display Interface Module (FCDIM) is inoperative/does not operate correctly
  • Communication network concern
  • Front Control/Display Interface Module (FCDIM)