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Symptom Chart

SYMPTOM CHART

Condition Possible Sources Action
  • The engine does not crank
  • Battery
  • Battery cables
  • Fuse
  • Starter motor
  • Wiring, terminals or connectors
  • PCM
  • Starter relay
  • Ignition switch
  • Start diode
  • Transmission Range (TR) sensor
  • Passive Anti-Theft System (PATS) (if equipped)
  • One-Touch Integrated Start (OTIS) does not operate correctly
  • OTIS  not enabled.
  • PCM
  • Wiring, terminals or connectors
  • Unusual starter noise
  • Starter motor
  • Starter motor mounting
  • Starter motor engagement
  • Flexplate ring gear
  • The engine cranks slowly
  • Battery
  • Battery cables
  • Starter motor
  • Wiring, terminals or connectors
  • CARRY OUT the Starter Motor - Feed Circuit and Starter Motor - Ground Circuit Tests. REFER to COMPONENT TESTS  in this service information.
  • The starter spins but the engine does not crank
  • Damaged flexplate
  • Starter motor
  • INSPECT the flexplate for damaged, missing or worn teeth. REPAIR as necessary.
  • INSPECT the starter motor mounting and engagement. REPAIR as necessary.
  • The starter does not disengage from the flexplate
  • Starter relay
  • Wiring, terminal or connectors
  • REMOVE the starter relay. If the engine stops cranking, INSTALL a new relay. If the engine continues to crank, REPAIR circuit 50-BB12 (GY) for a short to voltage.