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Pinpoint Test J: The One-Touch Up/Down Feature Is Inoperative

NOTE: Use the correct probe adapter(s) from the Flex Probe Kit when making measurements. Failure to use the correct probe adapter(s) may damage the connector.
  1. J1 CHECK FOR POWER (B+) LOSS DURING LH OR RH FRONT POWER WINDOW OPERATION 
    • Verify if power (B+) was lost during LH or RH front window operation.
    • Was power (B+) lost while the LH or RH front window was in operation? 
      • Yes:  RAISE the LH or RH front window to the fully CLOSED position. VERIFY the window glass stalls into the upper header seal. The front window should function normally. TEST the system for normal operation.
      • No:  GO to J2.
  2. J2 DE-INITIALIZE, THEN INITIALIZE THE FRONT POWER WINDOW MOTOR 
    • De-initialize the front power window motor, then carry out the front power window motor initialization procedure. Refer to Window Motor Initialization  .
    • Is the one-touch up/down feature operating correctly? 
      • Yes:  The system is operating normally at this time. The front power window motor lost initialization.
      • No:  For LH window, GO to J3.

        For RH window, GO to  J4.

  3. J3 CHECK THE MASTER WINDOW CONTROL SWITCH 
    • Ignition OFF.
    • Disconnect: Master Window Control Switch C535A and C535B (MKZ or Fusion if RH front window is equipped with one-touch up/down) or C537A and C537B (Fusion if RH front window is not equipped with one-touch up/down).
    • Carry out the master window control switch component test. Refer to COMPONENT TESTING for component testing.
    • Did the master window switch pass the component test? 
      • Yes:  INSTALL a new LH front power window motor. REFER to Window Regulator Motor  . TEST the system for normal operation.
      • No:  INSTALL a new master window control switch. REFER to Window Control Switch  . TEST the system for normal operation.
  4. J4 CHECK THE LH AND RH FRONT WINDOW CONTROL SWITCH 
    • Ignition OFF.
    • Disconnect: Master Window Control Switch C535A and C535B.
    • Disconnect: RH Front Window Control Switch C624.
    • Carry out the master window control switch component test and the RH front window control switch component test. Refer to COMPONENT TESTING for component testing.
    • Did both the master window control switch and RH front window switch pass the component tests? 
      • Yes:  INSTALL a new RH front power window motor. REFER to Window Regulator Motor  . TEST the system for normal operation.
      • No:  INSTALL a new master window control switch or RH front window control switch. REFER to Window Control Switch  . TEST the system for normal operation.
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