Pinpoint Test V: The Remote Start Feature Is Inoperative

NOTE: This pinpoint test does not diagnose dealer installed remote start systems.

V1 CHECK THE REMOTE START FEATURE ENABLE/DISABLE SETTING
- Ignition ON.
- Using the steering wheel control switch, check remote start feature setting in the message center.
Is the remote start feature enabled?
- Yes: GO to V2
- No: ENABLE the remote start feature.
V2 CHECK FOR BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
- Using a diagnostic scan tool, perform the BCM self-test.
Are any BCM Diagnostic Trouble Codes (DTCs) present?
- Yes: REFER to the BCM DTC CHART .
- No: GO to V3
V3 CHECK FOR POWERTRAIN DIAGNOSTIC TROUBLE CODES (DTCS)
- Using a diagnostic scan tool, perform the PCM/SOBDMC KOEO and KOER self-tests.
Are any PCM/SOBDMC Diagnostic Trouble Codes (DTCs) present?
- Yes: Refer to the appropriate article for the procedure.
- No: GO to V4
V4 CHECK THE RKE (REMOTE KEYLESS ENTRY) FUNCTIONALITY
- Ignition OFF.
- Using the RKE function of the passive key, press the luggage compartment lid release button twice, the lock button and then the unlock button.
Do all the functions tested of the RKE transmitter operate (lock, unlock and luggage compartment lid release)?
- Yes: GO to V5
- No: If all of the functions are inoperative, GO to PINPOINT TEST S
  If an individual function is inoperative, GO to PINPOINT TEST T
V5 VERIFY THE REMOTE START FUNCTION IS INOPERATIVE
- Close all the doors, the hood and the luggage compartment lid.
- NOTE: Each button press must be done within three seconds of each other.
  
  Using the passive key:
  - Press the door lock button.
  - Press the remote start button twice.
Does the vehicle remotely start?
- Yes: The system is operating correctly. INFORM the customer of the correct vehicle remote start operation.
- No: REPLACE the passive key in question. PROGRAM the new passive key.
  REFER to: ANTI-THEFT SECURITY ACCESS .