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Home >> Ford >> 2019 >> Edge SE, FWD >> Repair and Diagnosis (Single Page) >> Heating, Ventilation & A/C (HVAC) >> HVAC Control Systems >> Climate Control System - General Information (2 Of 2) >> Diagnosis And Testing >> Climate Control System - Vehicles With: Electronic Manual Temperature Control (EMTC) >> Symptom Chart(s) >> Symptom Chart: Climate Control - Electronic Manual Temperature Control (EMTC)
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Symptom Chart: Climate Control - Electronic Manual Temperature Control (EMTC)

NOTE: Some PCM Diagnostic Trouble Codes (DTCs) may inhibit A/C operation. If any PCM Diagnostic Trouble Codes (DTCs) are retrieved, diagnose those first. Refer to the PCMDTC Chart.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition Possible Sources Actions
A module does not communicate with the diagnostic scan tool Fuse(s)
Wiring, terminals or connectors
FCIM
REFER to: Communications Network .
Unable To Duplicate The Customer Concern And No Diagnostic Trouble Codes (DTCs) Present Refer to Pinpoint Test GO to Pinpoint Test C 
Externally Controlled Variable Displacement Compressor (EVDC) poor performance/does not operate correctly Refer to Pinpoint Test GO to Pinpoint Test Q 
Reduced outlet airflow Plugged cabin air filter INSPECT the cabin air filter. REFER to: Cabin Air Filter . If OK, DIAGNOSE for low refrigerant charge, A/C always commanded on or blower motor not operating correctly.
Improper refrigerant level PERFORM the refrigerant system tests. REFER to the appropriate general procedure in Climate Control Systems. If refrigerant charge is OK, GO to Pinpoint Test H 
Blower motor GO to Pinpoint Test K 
The air inlet door is inoperative Refer to Pinpoint Test GO to Pinpoint Test D 
Incorrect/erratic direction of airflow from outlets Refer to Pinpoint Test GO to Pinpoint Test E 
Insufficient, erratic or no heat Refer to Pinpoint Test GO to Pinpoint Test F 
Insufficient heat in Auto Start-Stop mode only Refer to Pinpoint Test GO to Pinpoint Test P 
The A/C is inoperative Refer to Pinpoint Test GO to Pinpoint Test G 
Insufficient A/C cooling Improper refrigerant level PERFORM the refrigerant system tests. REFER to the appropriate general procedure in Climate Control Systems. If OK, DIAGNOSE for a temperature door actuator not operating correctly.
Temperature door actuator GO to Pinpoint Test I 
The A/C is always on -- A/C mode always commanded ON Refer to Pinpoint Test GO to Pinpoint Test H 
Temperature control is inoperative/does not operate correctly Refer to Pinpoint Test GO to Pinpoint Test I 
The blower motor is inoperative Refer to Pinpoint Test GO to Pinpoint Test J 
The blower motor does not operate correctly Refer to Pinpoint Test GO to Pinpoint Test K 
The A/C pressure relief valve is discharging High system pressure
A/C pressure relief valve
Using the appropriate manifold gauge set, CHECK the A/C system pressure. If the system pressure is above the A/C pressure relief valve open pressure, 3, 447-4, 137 kPa (500-600 psi), REPAIR the system for a restriction.
CHECK the high side system pressure. If the pressure is below the A/C pressure relief valve open pressure, 3, 447-4, 137 kPa (500-600 psi), INSTALL a new A/C compressor. REFER to the appropriate procedure in Climate Control Systems .
Climate control does not operate only when remote start is used IPC information display settings
Non-Ford approved remote start system installed
VERIFY Remote Start - Message Center Set To Auto, or Remote Start - Message Center Set To Last User Settings. REFER to the DESCRIPTION AND OPERATION .
VERIFY module communications network operation. DIAGNOSE Diagnostic Trouble Codes (DTCs) if present.