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Global Customer Symptom Code (GCSC) Chart

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Action
Comfort and Entertainment > Climate Control > Air Distribution > Inaccurate GO to Pinpoint Test G 
Comfort and Entertainment > Climate Control > Air Distribution > Inaccurate GO to Pinpoint Test H 
Comfort and Entertainment > Climate Control > Air Distribution > Inaccurate GO to Pinpoint Test O 
Comfort and Entertainment > Climate Control > Air Distribution > Inaccurate GO to Pinpoint Test AN 
Comfort and Entertainment > Climate Control > Air Distribution > Inoperative GO to Pinpoint Test N 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Heating GO to Pinpoint Test K 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Heating GO to Pinpoint Test AL 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test C 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test L 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test AM 
Comfort and Entertainment > Climate Control > Function/Operation > Inoperative GO to Pinpoint Test G 
Comfort and Entertainment > Climate Control > Function/Operation > Inoperative GO to Pinpoint Test H 
Comfort and Entertainment > Climate Control > Function/Operation > Inoperative GO to Pinpoint Test N 
Comfort and Entertainment > Noise > Climate Control > Always GO to Pinpoint Test AO 
Safe and Secure > Smoke/Odor > Underhood > Hot GO to Pinpoint Test AK