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Pinpoint Test D: The One-Touch Up/Down Feature Is Inoperative - Driver

  1. Refer to Wiring Diagrams - Power Windows for schematic and connector information.

    Normal Operation and Fault Conditions 

    REFER to: Glass, Frames and Mechanisms - Vehicles With: SYNC 3/SYNC 3 Lite, Vehicles Without: SYNC - System Operation and Component Description .

    Possible Causes 

    • Battery voltage has been removed from the driver door window control switch or vehicle battery disconnected.
    • Driver door window regulator motor not initialized
    • Fuse
    • Wiring, terminals or connectors
    • Driver door window control switch
    • Driver door window regulator motor

    Visual Inspection and Pre-checks 

    • Verify BCM fuse 3 (7.5A) and 38 (30A) are OK.

  2. D1 INITIALIZE THE DRIVER DOOR WINDOW

    Is the one-touch up/down feature operating correctly? 

    Yes  The system is operating normally at this time. The window lost initialization.
    No  GO to  D2
  3. D2 CHECK THE VOLTAGE SUPPLY TO THE DRIVER DOOR WINDOW CONTROL SWITCH

    • Ignition OFF.

    • Disconnect: Driver Door Window Control Switch C535A.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C535A Pin 7
      GFD836682Courtesy of FORD MOTOR COMPANY
      Ground
      C535A Pin 8
      GFD836682Courtesy of FORD MOTOR COMPANY
      Ground

    Are the voltages greater than 11 volts? 

    Yes  GO to  D3
    No  VERIFY BCM fuse 3 (7.5A) and 38 (30A) are OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams information to identify the possible causes of the circuit short. CARRY OUT the window motor initialization procedure. REFER to: Power Door Window Initialization .
  4. D3 CHECK THE HALL-EFFECT VOLTAGE SUPPLY AND GROUND CIRCUIT OUTPUTS FROM THE DRIVER DOOR WINDOW CONTROL SWITCH

    • Connect: Driver Door Window Control Switch C535A.

    • Disconnect: Driver Door Window Regulator Motor C524.

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C524 Pin 3
      GFD836682Courtesy of FORD MOTOR COMPANY
      C524 Pin 6

    Is the voltage greater than 11 volts? 

    Yes  GO to  D6
    No  GO to  D4
  5. D4 CHECK THE HALL-EFFECT VOLTAGE SUPPLY AND GROUND CIRCUITS FOR AN OPEN

    • Ignition OFF.

    • Disconnect: Driver Door Window Control Switch C535B.

    Are the resistances less than 3 ohms? 

    Yes  GO to  D5
    No  REPAIR the circuit in question. CARRY OUT the window motor initialization procedure. REFER to: Power Door Window Initialization .
  6. D5 CHECK THE HALL-EFFECT VOLTAGE SUPPLY AND GROUND CIRCUITS FOR A SHORT TO GROUND

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C535B Pin 1
      GFD836681Courtesy of FORD MOTOR COMPANY
      Ground
      C535B Pin 2
      GFD836681Courtesy of FORD MOTOR COMPANY
      Ground

    Are the resistances greater than 10, 000 ohms? 

    Yes  INSTALL a new driver door window control switch. REFER to: Front Door Window Control Switch .
    No  REPAIR the circuit in question. CARRY OUT the window motor initialization procedure. REFER to: Power Door Window Initialization .
  7. D6 CHECK THE HALL-EFFECT SIGNAL CIRCUITS FOR AN OPEN

    • Ignition OFF.

    • Disconnect: Driver Door Window Control Switch C535B.

    Are the resistances less than 3 ohms? 

    Yes  GO to  D7
    No  REPAIR the circuit in question. CARRY OUT the window motor initialization procedure. REFER to: Power Door Window Initialization .
  8. D7 CHECK THE HALL-EFFECT SIGNAL CIRCUITS FOR A SHORT TO GROUND

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C535B Pin 3
      GFD836681Courtesy of FORD MOTOR COMPANY
      Ground
      C535B Pin 4
      GFD836681Courtesy of FORD MOTOR COMPANY
      Ground

    Are the resistances greater than 10, 000 ohms? 

    Yes  INSTALL a new driver door window regulator motor. CARRY OUT the window motor initialization procedure. REFER to: Power Door Window Initialization . If the concern is still present, INSTALL a new driver door window control switch. REFER to: Front Door Window Control Switch .
    No  REPAIR the circuit in question. CARRY OUT the window motor initialization procedure. REFER to: Power Door Window Initialization .