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Pinpoint Test I: The Global Open/Close Function Is Inoperative

  1. Refer to Power Windows for schematic and connector information.

    Normal Operation and Fault Conditions 

    REFER to: Glass, Frames and Mechanisms - Vehicles With: One-Touch Open and Close Front Windows - System Operation and Component Description 

    Possible Causes 

    • RKE transmitter
    • Door window regulator motor not initialized

    Visual Inspection and Pre-checks 

    • Verify the global open/close feature is enabled in the message center. Refer to the Owner's Literature.

  2. I1 VERIFY THE RKE (REMOTE KEYLESS ENTRY) LOCK/UNLOCK FUNCTION OPERATES CORRECTLY USING ALL OF THE RKE (REMOTE KEYLESS ENTRY) TRANSMITTERS

    • Verify the RKE lock/unlock function operates correctly using all of the RKE transmitters.

    Did the RKE lock/unlock function operate correctly using the RKE transmitters? 

    Yes  INITIALIZE the inoperative door window regulator motor(s). REFER to: Power Door Window Initialization - Vehicles With: One-Touch Open and Close Front Windows 
    No  DIAGNOSE any inoperative transmitters, REFER to: LOCKS, LATCHES AND ENTRY SYSTEMS .