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Home >> GMC >> 2002 >> Jimmy 2D Utility, Part Time, Standard >> Repair and Diagnosis >> External Pages >> Different car >> Section 1914 (Cellular System, Entertainment System, And Navigation System) >> Diagnostic Information and Procedures >> Unable to Contact OnStar Call Center >> Circuit/System Verification
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Circuit/System Verification

WARNING: This page is about a different car, the 2009 Saturn Vue. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify that the cellular antenna and cellular antenna coupling assembly are not damaged.
    • If damage is found, repair or replace as necessary.
  2. Ignition ON, press the OnStar® Call Center button. Verify the system activates and the message Connecting to OnStar® is heard.
  3. If the system activates but does not connect with the OnStar® call center, refer to Circuit/System testing below.