OnStar® Personal Calling (OPC): Notes

WARNING: This page is about a different car, the 2009 Cadillac STS. However, it is still accessible from the selected car via links, so may be relevant.

The hands free, OnStar® personal calling (OPC) cellular phone feature is an additional feature of the OnStar® system. This feature is embedded within the CIM; however it must be activated by an OnStar® advisor. OPC operates similar to most hand held cellular phones in that the availability for its usage is based on minutes or units. The customer must have a current OnStar® subscription, as this feature cannot be utilized without it. To use OPC, the customer must also purchase units (minutes) as outlined in the owners guide provided with the OnStar® system. Units begin to deplete, 1 unit is equal to 1 minute, as the customer makes outbound phone calls, answers inbound phone calls, or while connected to the OnStar® virtual advisor. In addition, units may also have an expiration date, depending upon the type of units purchased.

Customers have the ability to store telephone numbers within the module, referenced by a nametag for the convenience of frequently dialed numbers. After storing a nametag, the user can dial this number by initiating the OPC feature, speaking the word "call," and repeating the nametag assigned.

Customers have the capability to lock their OPC system by pressing the answer/end call button, speaking "security" and entering a 4-digit code. Once this process is complete, the user must enter the code before OnStar® personal calling is available. In the event the customer cannot remember their code and is unable to use their system, they can press the blue OnStar® button and speak to an advisor to unlock the system by means of a discrete cellular call to the vehicle.