New Keyless Vehicle Module (KVM) Cannot Communicate With SDD When Programming As New (SSM72557)

Publication date: 2015-12-15
Reference number: SSM72557

NEW REMOTE FUNCTION ACTUATOR (RFA) CANNOT COMMUNICATE WITH SYMPTOM DRIVEN DIAGNOSTICS (SDD)

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM72557, Date of Issue: 11-Oct-2016

JAGUAR:	F-PACE / X761; F-TYPE / X152; XE / X760; XF / X260; XJ / X351
SECTION:	Diagnostic Software Hardware

SERVICE INFORMATION

Symptom 000101 Diagnostic Concerns

ISSUE

X152 - F-Type: From 16MY onwards

X351 - XJ: From 15MY onwards

X260 - XF: From 16MY onwards

X760 - XE: From 16MY onwards

X761 - F - Pace: From 17MY onwards

When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of:

FK72-19H440 - AE

FK72-19H440 - BE

FK72-19H440 - AF

FK72-19H440 - BF

SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.

CAUSE

The new RFA module now supplied through parts is manufactured with pre-programmed software for 'DUAL CAN' vehicles. These vehicles are 'MULTICAN' and not 'DUAL CAN' and will not communicate with SDD for programming or update without completing the action instructions detailed below.

ACTION

Complete the following steps when replacing the RFA:

Use TOPIx to identify the 5 Amp fuse that supplies the power to pin 20 of the RFA.
Set the vehicle ignition to 'ON' placing the Smart Key against the Immobilizer Antenna Unit (IAU).
Disengage the Electronic Parking Brake (EPB).
Locate the fuse box in the vehicle.
Remove and refit the 5 Amp fuse for the RFA.
Re-fresh the data collect and confirm if the RFA is now communicating.
Select Configure new modules - Keyless vehicle module and follow the on screen instructions in SDD.

NOTE: If the ignition cannot be switched on by placing the Smart Key against the IAU, complete the following steps:

Remove the 5 Amp fuse for the RFA.
Run the immobilization procedure.
When the ignition comes on, disengage the parking brake and immediately refit the RFA fuse.
Re-fresh the data collect and confirm if the RFA is now communicating.
Select Configure new modules - Keyless vehicle module and follow the on screen instructions in SDD.

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