Diagnostic Test

Turn the ignition on.

With the scan tool, record and erase DTC's

Try to operate the Driver Window up and down several times.

Wait 30 seconds.

With the scan tool, read DTC's.

Does the scan tool display B1914-DRIVER WINDOW CONTROL 2 CIRCUIT LOW? 

Yes 

1. Go to  2).

No 

1. The conditions that caused this code to set are not present at this time. Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
2. Perform BODY VERIFICATION TEST .

Fig 1: Identifying Driver Window Motor Connector

Courtesy of CHRYSLER LLC

With the scan tool, erase DTC's.

Turn the ignition off.

Disconnect the Driver Window Motor connector.

Turn the ignition on.

Operate the driver window switch up and down several times.

With the scan tool, read DTC's.

Does the scan tool display B1914-DRIVER WINDOW CONTROL 2 CIRCUIT LOW? 

No 

1. Replace the Window Motor in accordance with service information.
2. Perform BODY VERIFICATION TEST .

Yes 

1. Go to  3).

Fig 2: Measuring Resistance Between Ground And Driver Window Express Down Driver Circuit

Courtesy of CHRYSLER LLC

Turn the ignition off.

Disconnect the Driver Door Module C1 connector.

Measure the resistance between Ground and the (Q321) Driver Window Express Down Driver circuit.

Is the resistance below 1000.0 ohms? 

Yes 

1. Repair the (Q321) Driver Window Express Down Driver circuit for a short to ground.
2. Perform BODY VERIFICATION TEST .

No 

1. Go to  4).

Fig 3: Measuring Resistance Between Driver Window Express Up/Down Driver Circuits

Courtesy of CHRYSLER LLC

Measure the resistance between the (Q321) Driver Window Express Down Driver circuit and the (Q311) Driver Window Express Up Driver circuit.

Is the resistance below 1000.0 ohms? 

Yes 

1. Repair the (Q321) Driver Window Express Down Driver circuit for a short to the (Q311) Driver Window Express Up Driver circuit.
2. Perform BODY VERIFICATION TEST .

No 

1. Replace the Driver Door Module in accordance with service information.
2. Perform BODY VERIFICATION TEST .