Safety Recall K11 Accelerator Pedal (K11)

SAFETY RECALL K11 ACCELERATOR PEDAL

SERVICE CAMPAIGN BULLETIN

SERVICE INFORMATION

MODELS

2007 (PM) Dodge Caliber 

2007 (MK) Jeep® Compass 

SUBJECT

The accelerator pedal on about 24,800 of the above vehicles may stick during vehicle operation. This could cause the vehicle to react differently than the driver anticipated. This could cause a crash without warning.

SPECIAL NOTE: All involved vehicles are equipped with an Electronic Throttle Control (ETC) system that utilizes "Smart Pedal" technology that allows a brake pedal input to override the throttle control system. 

REPAIR

The accelerator pedal cavity number and date code must be inspected. Vehicles found with a suspect accelerator pedal must have the pedal replaced.

PARTS INFORMATION

Part Number	Description
CAB3K110AA	Pedal, Accelerator

Due to the small number of involved vehicles expected to require an accelerator pedal, no parts will be distributed initially. Accelerator pedals should be ordered only after inspection determines that replacement is required 

SPECIAL TOOLS

The following special tools are required to perform this repair: 

• NPN wiTECH VCI Pod Kit
• NPN Laptop Computer
• NPN wiTECH Software
• CH9801 StarMOBILE Tool
• CH9804 StarMOBILE Vehicle Cable
• NPN TechCONNECT PC
• NPN StarSCAN/StarMOBILE Software Update CD

* Part of CH9400 kit.

SERVICE PROCEDURE

1. Disconnect the negative battery cable.
   NOTE: To enhance customer satisfaction, remember to reset the clock when you have completed the service procedure.
2. Remove the three accelerator pedal mounting nuts (Figure 1  ).
3. Disconnect the accelerator pedal electrical connector.
4. Remove the accelerator pedal from the vehicle.
5. Inspect the cavity code located on the backside of the accelerator pedal (Figure 2  ):
   • If the cavity code is a number 1, the pedal assembly does not require replacement. Continue to Step 7  of this procedure.
   • If the cavity code is a number 2, the accelerator pedal date code must be inspected. Continue with Step 6  of this procedure.
6. Inspect the accelerator pedal date code.

   UNDERSTANDING THE DATE CODE: The first two digits are the year (06 = 2006). The next three digits are the day of the year it was built (068 = the 68th day). Disregard the last three digits of the date code. For example, the date code on the pedal assembly in  Figure 3 is 06068828. The first two digits are 06 (built in 2006), the next three digits are 068 (the 68th day). Ignore the last three digits. 

   • If the date code is 06059xxx or lower or it is 06095xxx or higher, the accelerator pedal does not  require replacement. Continue with Step 7  of this procedure.
   • If the date code is 06060 through 06094, replace  the accelerator pedal. Continue with Step 7  of this procedure.
   • If the date code is not legible, replace  the accelerator pedal. Continue with Step 7  of this procedure.
7. Connect the accelerator pedal electrical connector to the new accelerator pedal or original accelerator pedal (depending on inspection results).
8. Install the accelerator pedal into the vehicle and tighten the mounting nuts to 22 ft. lbs. (30 N.m) in the sequence shown in Figure 4  .
9. Connect the negative battery cable.
10. On vehicles that had the original accelerator pedal installed, no further action is required. On vehicles that had the accelerator pedal replaced, continue with Step 11  .
11. Use one of the following scan tools and related procedure to perform the "Learn ETC" procedure:

    Using wiTECH: 

    1. Connect the wiPOD to the vehicle data link connector.
    2. Place the ignition key in the "RUN"  position.
    3. Launch the wiTECH diagnostic application.
    4. Select "PCM"  from the vehicle view screen.
    5. Select the "MISC FUNCTION"  tab.
    6. Select "Learn ETC"  from the list.
    7. Follow the screen prompts.
    8. Clear all DTC's.
       NOTE: Due to the "Learn ETC" procedure, DTC(s) may be set in other modules (PCM, TCM, ABS, BCM, MIC, WCM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate.
    9. Place the ignition in the "OFF"  position, remove the wiPOD from the data link connector.

    Using StarMOBILE: 

    1. Connect the StarMOBILE scan tool to the vehicle data link connector located under the steering column and turn the ignition key to the "RUN"  position.
    2. Connect the CH9410 StarMOBILE scan tool ethernet cable to the StarMOBILE and the dealer's network drop.
    3. Power ON the StarMOBILE scan tool.
    4. From the desktop, launch the "StarMOBILE Desktop Client" software.
    5. Establish a connection with the StarMOBILE scan tool.
    6. Starting at the "Home"  screen, select "ECU View"  .
    7. Select "Misc Functions"  .
    8. Select "Learn ETC"  .
    9. Follow the screen prompts.
    10. Clear any Diagnostic Trouble Codes (DTCs) as follows:
        NOTE: Due to the "Learn ETC" procedure, DTC(s) may be set in other modules (PCM, TCM, ABS, BCM, MIC, WCM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate.
        1. From the "Home"  screen select "System View"  .
        2. Select "All DTCs"  .
        3. Press "Clear All Stored DTCs"  if there are any DTCs shown on the list.

COMPLETION REPORTING AND REIMBURSEMENT

Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.

Use one  of the following labor operation numbers and time allowances:

	Labor Operation Number	Time Allowance
Inspect accelerator pedal cavity number and date code. Install original accelerator pedal	08-K1-11-81	0.2 hours
Inspect accelerator pedal cavity number and date code. Replace accelerator pedal and perform "Learn ETC" procedure with wiTECH or StarMOBILE scan tool	08-K1-11-82	0.4 hours

Add the cost of the recall parts package plus applicable dealer allowance to your claim.

DEALER NOTIFICATION

To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.

OWNER NOTIFICATION AND SERVICE SCHEDULING

All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.

Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.

VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP AND DEALER FOLLOW UP

All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.

GRS provides involved dealers with an updated  VIN list of their incomplete  vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.

To use this system, click on the "Service"  tab and then click on "Global Recall System."  Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.

Dealers must perform this repair on all unsold vehicles before retail delivery. 

Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.

Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use. 

ADDITIONAL INFORMATION

If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.

Customer Services Field Operations

Chrysler Group LLC

SAFETY RECALL K11 ACCELERATOR PEDAL

Dear: (Name)

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Chrysler has decided that a defect, which relates to motor vehicle safety, exists in some 2007 model year Dodge Caliber and Jeep® Compass vehicles  .

The problem is... The accelerator pedal on your vehicle  (VIN: xxxxxxxxxxxxxxxxx) may stick during vehicle operation. This could cause the vehicle to react differently than the driver anticipated. This could cause a crash without warning. 

What your dealer will do... Chrysler will repair your vehicle free of charge (parts and labor)  . To do this, your dealer will inspect, and if necessary replace, the accelerator pedal assembly. The work will take about 1/2 hour to complete. However, additional time may be necessary depending on service schedules.

What you must do to ensure your safety...  Simply contact your Chrysler, Jeep, or Dodge dealer  right away to schedule a service appointment. Please bring this letter with you to your dealer.

If you need help...  If you have questions or concerns which your dealer is unable to resolve, please contact Chrysler at 1-800-853-1403.

Please help us update our records by filling out the attached prepaid postcard, if any of the conditions listed on the card apply to you or your vehicle. You may also update this information on the web at www.jeep.com/ownersreg

If you have already experienced this condition and have paid to have it repaired, please send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Chrysler Customer Assistance, P.O. Box 21-8007, Auburn Hills, MI 48321-8007, Attention: Reimbursement. Once we receive and verify the required documents, reimbursement will be sent to you within 3 weeks.

If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.

We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your attention to this important matter.

Customer Services Field Operations

Chrysler Group LLC

Notification Code K1 1

Note to lessors receiving this recall:  Federal regulation requires that you forward this recall notice to the lessee within 10 days.