Diagnostic Test
- DTC PRESENT
- With the scan tool, record and erase DTCs.
- Turn the ignition off, wait 10 seconds, then turn the ignition on.
- Operate the Power Liftgate several times from stop to stop if possible.
- With the scan tool, read ACTIVE DTCs.
Does the scan tool display B196C-POWER LIFTGATE CLOSE DIRECTION EXCESSIVE POSITION SENSOR COUNTS?
Yes
- Go to step 2
No
- Using the SYSTEM WIRING DIAGRAMS as a guide, inspect the wiring and connectors for an intermittent condition. Operate the liftgate several times and check for any binding conditions.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
- BINDING LIFTGATE
- Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop assembly, loose/hard weatherstrip, for wear or anything that would cause an obstruction to proper operation.
- If necessary manually operate the power liftgate on a known good vehicle and notice the effort needed to open and close for comparison.
Were there any mechanical problems found?
Yes
- Refer to appropriate Service Information for the related symptom(s).
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
No
- Go to step 3
- POWER LIFTGATE MODULE - POSITION SENSE OPEN
- Operate the liftgate from the full closed position and put an obstacle in it's path to make it reverse.
Did the liftgate reverse back to the closed position?
Yes
- Go to step 4
No
- Replace the Power Liftgate Module in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
- Operate the liftgate from the full closed position and put an obstacle in it's path to make it reverse.
- (Q901) LOGIC GROUND OPEN
- Measure the resistance between the (Z800) Ground and the (Q901) Logic Ground circuit in the Power Liftgate Drive Unit harness connector.
Is the resistance below 9.5 ohms?
Yes
- Go to step 5
No
- Repair the (Q901) Logic Ground circuit for an open.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
NOTE: The (Q901) Logic Ground circuit is grounded through the Power Liftgate Module and the (Z800) Ground circuit.
- Measure the resistance between the (Z800) Ground and the (Q901) Logic Ground circuit in the Power Liftgate Drive Unit harness connector.
- POWER LIFTGATE DRIVE UNIT
- Reconnect all harness connectors.
- Operate the Power Liftgate in both directions if possible.
Does the motor start to lift the liftgate but moves very slow and labors extensively?
Yes
- Replace the Power Liftgate Drive Unit assembly in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
No
- Replace the Power Liftgate Module in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .