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Diagnostic Test

  1. TEST FOR DIAGNOSTIC TROUBLE CODES 
    1. Turn the ignition on.
    2. With the scan tool, read the DTCs.

      Does the scan tool display any Power Window related DTCs?

      Yes 

      No 

      • Go To  2
  2. CHECK FOR OPEN OR SHORTED TOGETHER CIRCUIT 
    Fig 1: Checking Master Window Switch Up/Down Circuit For Open Or Short Circuit
    GC0100618Courtesy of CHRYSLER GROUP, LLC
    1. Turn the ignition off.
    2. Disconnect the Driver Window Switch C1 connector.
    3. Measure the resistance between the Master Window Switch Left Rear (Up) circuit and the Master Window Switch Left Rear (Down) circuit in the Driver Switch C1 connector.

      Select the appropriate reading.

      Below.05 of an Ohm 

      • Go To  11

      Between 0.6 and 15.5 Ohms 

      • Go To  3

      Above 15.6 Ohms 

      • Go To  5
  3. CHECK FOR SHORTED CIRCUIT 
    Fig 2: Checking For Shorted Circuit
    GC0100619Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance between ground and the Master Window Switch Left Rear (Up) circuit in the Driver Switch C1 connector.
    2. Measure the resistance between ground and the Master Window Switch Left Rear (Down) circuit in the Driver Switch C1 connector.

      Is the resistance below 20k Ohms on either or both circuits?

      Yes 

      • Go To  14

      No 

      • Go To  4
  4. DRIVER WINDOW SWITCH OR MOTOR 
    Fig 3: Checking Driver Window Switch Or Motor
    GC0100620Courtesy of CHRYSLER GROUP, LLC
    1. Disconnect the Driver Window Switch C2 connector.
    2. Turn the ignition on.
    3. Connect a Jumper wire between the Ignition Switch Output circuit (cavity 2 in the Driver Switch C2 connector) and the Master Window Switch Left Rear (Down) circuit (Cavity 4 in the Driver Switch C1 connector).
    4. Connect a Jumper wire between the Master Window Switch Left Rear (Up) circuit (Cavity 1 in the Driver Switch C1 connector) and momentarily touch it to the Ground circuit (cavity 4 in the Driver Switch C2 connector). Reverse the wires at the C1 connector if there is a short to ground.
      NOTE:

      For the Right Rear Motor, substitute cavities 2 and 3 for cavities 1 and 4.

    5. If the motor ran in one direction, reverse the jumper wires (in the C1 connector) to run the motor in the opposite direction.

      Did the window motor operate properly in both directions?

      Yes 

      • Replace the Driver Window Switch in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Replace the Window Motor (regulator) in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  5. OPEN WINDOW (UP) CIRCUIT 
    Fig 4: Checking Window (Up) Circuit For Open
    GC0100621Courtesy of CHRYSLER GROUP, LLC
    1. Disconnect the Left Rear Window Motor connector.
    2. Measure the resistance between the Master Window Switch Left Rear (Up) circuit in the Driver Window Switch C1 connector and the Left Rear Window Driver (Up) circuit in the Left Rear Window Motor connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      • Go To  8

      No 

      • Go To  6
  6. OPEN MASTER WINDOW SWITCH LEFT REAR (UP) CIRCUIT 
    Fig 5: Checking Master Window Switch Left Rear (Up) Circuit For Open
    GC0100622Courtesy of CHRYSLER GROUP, LLC
    1. Disconnect the Left Rear Window Switch connector.
    2. Measure the resistance of the Master Window Switch Left Rear (Up) circuit between the Driver Window Switch C1 connector and the Left Rear Window Switch connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      • Go To  7

      No 

      • Repair the open in the Master Window Switch Left Rear (Up) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  7. OPEN LEFT REAR WINDOW DRIVER (UP) CIRCUIT 
    Fig 6: Checking Left Rear Window Driver (Up) Circuit For Open
    GC0100623Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance of the Left Rear Window Driver (Up) circuit between the Left Rear Window Switch connector and the Left Rear Window Motor connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      • Replace the Left Rear Window Switch.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Repair the open in the Left Rear Window Driver (Up) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  8. OPEN WINDOW (DOWN) CIRCUIT 
    Fig 7: Checking Window (Down) Circuit For Open
    GC0100624Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance between the Master Window Switch Left Rear (Down) circuit in the Driver Window Switch C1 connector and the Left Rear Window Driver (Down) circuit in the Left Rear Window Motor connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      • Replace the Left Rear Window Motor in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Go To  9
  9. OPEN MASTER WINDOW SWITCH LEFT REAR (DOWN) CIRCUIT 
    Fig 8: Checking Master Window Switch Left Rear (Down) Circuit For Open
    GC0100625Courtesy of CHRYSLER GROUP, LLC
    1. Disconnect the Left Rear Window Switch connector.
    2. Measure the resistance of the Master Window Switch Left Rear (Down) circuit between the Driver Window Switch C1 connector and the Left Rear Window Switch connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      • Go To  10

      No 

      • Repair the open in the Master Window Switch Left Rear (Down) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  10. OPEN LEFT REAR WINDOW DRIVER (DOWN) CIRCUIT 
    Fig 9: Checking Left Rear Window Driver (Down) Circuit For Open
    GC0100626Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance of the Left Rear Window Driver (Down) circuit between the Left Rear Window Switch connector and the Left Rear Window Motor connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      • Replace the Left Rear Window Switch.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Repair the open in the Left Rear Window Driver (Down) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  11. SHORTED REAR MOTOR 
    Fig 10: Checking For Shorted Rear Motor
    GC0100627Courtesy of CHRYSLER GROUP, LLC
    NOTE:

    The graphics show the Left Rear Motor circuit, the Right Rear uses Cavities 2 and 3.

    1. Disconnect the Rear Window Motor connector.
    2. Measure the resistance between the Master Window Switch Left Rear (Up) circuit and the Master Window Switch Left Rear (Down) circuit in the Driver Window Switch C1 connector.

      Is the resistance below 20k Ohms?

      Yes 

      • Go To  12

      No 

      • Replace the Rear Window Motor in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  12. MASTER WINDOW SWITCH LEFT REAR (UP) CIRCUIT SHORTED TO THE MASTER WINDOW SWITCH LEFT REAR (DOWN) CIRCUIT 
    Fig 11: Measuring Resistance Between Master Window Switch Left Rear Up & Down Circuits
    GC0100628Courtesy of CHRYSLER GROUP, LLC
    1. Disconnect the Left Rear Window Switch connector.
    2. Measure the resistance between the Master Window Switch Left Rear (Up) circuit and the Master Window Switch Left Rear (Down) circuit in the Driver Window Switch C1 connector.

      Is the resistance below 20k Ohms?

      Yes 

      • Repair the short between the Master Window Switch Left Rear (Up) circuit and the Master Window Switch Left Rear (Down) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Go To  13
  13. REAR WINDOW DRIVER (UP) CIRCUIT SHORTED TO THE REAR WINDOW DRIVER (DOWN) CIRCUIT 
    Fig 12: Measuring Resistance Between Left Rear Window Driver Up & Down Circuits
    GC0100629Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance between the Left Rear Window Driver (Up) circuit and the Left Rear Window Driver (Down) circuit in the Left Rear Window Motor connector.

      Is the resistance below 20k Ohms?

      Yes 

      • Repair the short between the Left Rear Window Driver (Up) circuit and the Left Rear Window Driver (Down) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Replace the Rear Window Switch.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  14. CHECK FOR SHORTED MOTOR 
    Fig 13: Checking For Shorted Motor
    GC0100630Courtesy of CHRYSLER GROUP, LLC
    1. Disconnect the Left Rear Window Motor connector.
    2. Measure the resistance between ground and the Master Window Switch Left Rear (Up) circuit in the Driver Switch C1 connector.
    3. Measure the resistance between ground and the Master Window Switch Left Rear (Down) circuit in the Driver Switch C1 connector.

      Is the resistance below 20k Ohms on either or both circuits?

      Yes 

      • Go To  15

      No 

      • Replace the Window Motor (regulator) in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  15. CHECK FOR SHORT TO GROUND 
    Fig 14: Checking Master Window Switch Left Rear (Up) Circuit For Short To Ground
    GC0100631Courtesy of CHRYSLER GROUP, LLC
    1. Disconnect the Left Rear Window Switch connector.
    2. Measure the resistance between ground and the Master Window Switch Left Rear (Up) circuit in the Driver Switch C1 connector.
    3. Measure the resistance between ground and the Master Window Switch Left Rear (Down) circuit in the Driver Switch C1 connector.

      Is the resistance below 20k Ohms on either or both circuits?

      Yes 

      • Repair the short to ground in the Master Window Switch Left Rear (Up) or (Down) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Repair the short to ground in the Left Rear Window Driver (Up) or (Down) circuit between the Motor and the Rear Window Switch.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
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