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Possible Causes

WARNING: This page is about a different car, the 2025 Jeep Grand Cherokee. However, it is still accessible from the selected car via links, so may be relevant.
Possible Causes
UNDER VOLTAGE DTCS SET IN OTHER MODULES
OPEN CONTACTORS IN THE BATTERY PACK CONTROL MODULE (BPCM)
OPEN EAC HV FUSE
ELECTRIC AIR-CONDITIONING COMPRESSOR (EAC) INTERNAL FAILURE

Always perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE before proceeding. Refer to  PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE  . 

WARNING:

On vehicles equipped with the high voltage system, you must thoroughly read and follow all High Voltage Safety procedures. In addition, before performing any diagnostic or service procedure near a high voltage component, you must perform the High Voltage Power Down. Failure to follow these instructions may result in possible serious or fatal injury.

Read the HIGH-VOLTAGE SAFETY PROCEDURES. Refer to  HIGH VOLTAGE SAFETY PROCEDURES  . 

When the HIGH-VOLTAGE POWER-DOWN PROCEDURE is necessary. Refer to  HIGH VOLTAGE POWER DOWN  .