Customer Satisfaction: KIA Genuine Remote Start Control Module Upgrade For Anti-Theft Logic Compatibility (Cs2310) (CS2310)
Publication date: 2023-07-11Reference number: CS2310
CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310)
TECHNICAL SERVICE BULLETIN
| KIA: | 2012-2022 All Models |
| GROUP: | Customer Satisfaction |
SERVICE INFORMATION
This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed below. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature. Follow the procedure outlined in this publication to upgrade the software logic of the Kia Genuine Remote Start Control Module as described in this bulletin on the applicable vehicle. Before conducting the procedure, verify that the Remote Start Module is a Kia Genuine Remote Start Module. The Kia Genuine Remote Start remote will have the old or new Kia logo printed and stamped on the back of the remote. If the Remote Start Module is a Non-Kia Genuine Remote-Start Module or if the customer no longer has the remote start transmitter (FOB), the software update for this TSB does not apply.
If the vehicle is not equipped with a Kia Genuine Remote Start Control Module, the software update for this TSB does not apply. A photo of the Remote Start Control Module MUST be attached using the KVID app as a Warranty Claim Attachment type 'XX - Other'.
REMOVAL PROCEDURE
- Remove Crash Pad Side Cover LH (A).
- Remove Crash Pad Lower Panel (B).
- Locate the Remote Start Control Module (C).NOTE: This TSB only applies to Kia Genuine Remote Start Control Modules. If the vehicle is equipped with a non-Kia Genuine Remote Start Module, this TSB does not apply.
Take a photo using the KDS (KVID APP) of the Remote Start Control Module. Photos ARE REQUIRED to be attached to ALL claims.
- Cut the two (2) zip ties (D) securing the module to the vehicle.
- Disconnect the three (3) connectors (E) to remove the Remote Start Control Module.
REMOTE START CONTROL MODULE UPDATE PROCEDURE
- Follow the Download Directions
to install the "MOBIS KIA Rework Downloader 1.0.0 Setup.exe"
to a computer. (Desktop or Laptop)NOTE: Recommended computer
- Minimum Intel Core i3 CPU
- Minimum 4GB RAM
- Mac OS is not supported
IMPORTANT: The MOBIS Kia Rework Downloader software will only need to be installed to a computer (desktop or laptop) once. - Connect the remote-start control module (C) to the Remote Start Cable Update Kit (F), as shown.
P/N K0F57 ACJ00QQK
Type A Type B - Connect the Remote Start Cable Update Kit (F) to the desktop or laptop computer, as shown.
- Apply the Remote Start Control Module software upgrade.IMPORTANT: Take a photo using the KDS (KVID APP) of the Remote Start Control Module software upgrade compeletion window including the date and time. Photos ARE REQUIRED to be attached to ALL claims. Failure to include the date and time may result in chargebacks.
- Reinstall all removed parts in reverse order.NOTE: Resecure the Remote Start Control Module with two (2) new zip-ties.
- Confirm normal vehicle operation by using the Remote Start remote.
- Door 'Lock' - Press button once
- Door 'Unlock' - press button twice
- 'Engine Start/Stop' - Press once, within three (3) seconds, press and hold the button for more than two (2) seconds.
REMOTE START MODULE PART NUMBER
| Vehicle | Part Number | Type |
|---|---|---|
| Soul (SK3) | K0F57AC300 | Key |
| K0F57AC301 | ||
| Optima (QF, TF) | 4UF60AQ500 | |
| 4UF60AQ501 | ||
| Optima (JF, JFa) | D5F57AC200 | |
| D5F57AC201 | ||
| D5F57ACA00 | ||
| D5F57ACA01 | ||
| Sedona (YP) | A9F60AQ500 | |
| A9F60AQ501 | ||
| A9F57AC300 | ||
| A9F57AC301 | ||
| Sorento (UM) | C6F57AC100 | |
| C6F57ACF00 | ||
| C6F57ACF01 | ||
| C6F57ACG00 | ||
| C6F57ACG01 | ||
| Sorento (MQ4) | R5F57AC000 | |
| Sportage (QL) | D9F57AC500 | |
| D9F57AC501 | ||
| D9F57AC900 | ||
| D9F57AC901 | ||
| Rio (UB) | 1WF57AC100 | |
| Forte (BD) | M7F57AC500 | |
| M7F57AC501 | ||
| Seltos (SP2) | Q5F57AC000 | |
| K5 (DL3) | L3F57AC000 |
AFFECTED VEHICLE RANGE
| Model Year | Model | Production Date Range |
|---|---|---|
| 20-22MY | Soul (SK3) | November 24, 2018 to December 11, 2021 |
| 11-15MY | Optima (QF, TF) | August 12, 2011 to October 2, 2015 |
| 16-18MY | Optima (JF) | February 2, 2016 - April 5, 2018 |
| 16-20MY | Optima (JFa) | August 28, 2015 to June 23, 2020 |
| 15-21MY | Sedona (YP) | July 29, 2014 to July 8, 2020 |
| 16-20MY | Sorento (UMa) | October 27, 2014 to November 4, 2020 |
| 21-22MY | Sorento (MQ4a) | September 10, 2020 to December 1, 2021 |
| 17-22MY | Sportage (QL) | December 10, 2015 to December 7, 2021 |
| 12-18MY | Rio (UB) | February 28, 2012 to March 31, 2017 |
| 19-22MY | Forte (BDm) | July 9, 2018 to October 22, 2021 |
| 21-22MY | Seltos (SP2) | November 21, 2019 to February 28, 2022 |
| 21-22MY | K5 (DL3) | March 27, 2020 to December 21, 2021 |
REQUIRED TOOL
| Tool Name | Figure | Comments |
|---|---|---|
| Computer (Desktop/Laptop) | Windows 7 or newer (Mac OS is not supported) |
REQUIRED PART
| Part Name | Part Number | Figure | Qty. |
|---|---|---|---|
| Remote Start Cable Update Kit | K0F57 ACJ00QQK | 1 | |
| Zip-Tie | Locally Sourced | 2 |
WARRANTY INFORMATION: PORT INSTALLED OPTION (PIO)
N Code: N99 C Code: C99
| Model | Claim | Causal P/N | Qty. | Repair Description | Labor Op Code | Op Time | Replacement P/N | Qty. |
|---|---|---|---|---|---|---|---|---|
| All | V | REMOT STRT | 0 | Inspection Non-Kia Genuine Remote Start Module |
CS230XR0 | 0.1 M/H | N/A | 0 |
| K5 (DL3a) | (CS2301R) Remote Start Control Module Upgrade |
CS230XR1 | 0.5 M/H | |||||
| Sportage (QL) | (CS2302R) Remote Start Control Module Upgrade |
CS230XR2 | ||||||
| Optima (QF, TF, JF, JFa) | (CS2303R) Remote Start Control Module Upgrade |
CS230XR3 | ||||||
| Sorento (UMa, MQ4a) | (CS2304R) Remote Start Control Module Upgrade |
CS230XR4 | ||||||
| Forte (BD) | (CS2305R) Remote Start Control Module Upgrade |
CS230XR5 | ||||||
| Soul (SK3) | (CS2306R) Remote Start Control Module Upgrade |
CS230XR6 | ||||||
| Sedona (YP) | (CS2308R) Remote Start Control Module Upgrade |
CS230XR8 | ||||||
| Seltos (SP2) | (CS2309R) Remote Start Control Module Upgrade |
CS230XR9 |
Use sublet code 'X1' with a maximum allowed amount of $0.10 per vehicle for zip-ties.
Once the remote start software update has been installed, CS2310 is complete. Any subsequent or follow-up concerns must be addressed according to normal Service/Warranty guidelines.
The following claim submission information is for vehicles equipped with a Kia Genuine Remote Start Accessory that were not included in the "CS230*R " campaign:
GOODWILL REASON TYPE
IN WARRANTY: G60 - (WITHIN 5 YEARS OR 60,000 MILES, WHICHEVER COMES FIRST, STARTING FROM THE DATE THE VEHICLE WAS FIRST PUT INTO SERVICE.)
OUT OF WARRANTY: G41 - (OUTSIDE OF 5 YEARS OR 60,000 MILES, WHICHEVER COMES FRIST, STARTING FROM THE DATE THE VEHICLE WAS FIRST PUT INTO SERVICE.)
WARRANTY INFORMATION: DEALER INSTALLED OPTION (DIO)
N Code: I11 C Code: ZZ3
| Model | Claim Type | Causal P/N | Qty. | Repair Description | Labor Op Code | Op Time | Replacement P/N | Qty. |
|---|---|---|---|---|---|---|---|---|
| All | G | REMOT SWGW | 0 | Inspection Non-Kia Genuine Remote Start Module | CS3010I0 | 0.1 M/H | N/A | 0 |
| Remove Start Control Module Upgrade | CS3010R0 | 0.5 M/H |
Use sublet code 'X1' with a maximum allowed amount of $0.10 per vehicle for zip-ties.
Once the remote start software update has been installed, CS2310 is complete. Any subsequent or follow-up concerns must be addressed according to normal Service/Warranty guidelines.