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How To Proceed With Troubleshooting

HINT:

*: Use the Techstream.

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT 

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Confirm problem symptoms.

    NEXT 

  3. CHECK MULTIPLEX COMMUNICATION SYSTEM* 
    1. Check for DTCs.
      MULTIPLEX COMMUNICATION SYSTEM CHART

      DTC is not output. A
      DTC is output. B

    B :  GO TO MULTIPLEX COMMUNICATION SYSTEM

    A : Go to Next Step 

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Check for DTCs.
      CAN COMMUNICATION SYSTEM CHART

      DTC is not output. A
      DTC is output. B

    B :  GO TO CAN COMMUNICATION SYSTEM

    A : Go to Next Step 

  5. CHECK DTC* 
    1. Check for DTCs.
      1. Record the DTCs.
    2. Clear the DTCs.
    3. Recheck for DTCs.
      1. Simulate the malfunction and check if the DTCs are output again (See DTC CHECK / CLEAR  ).
        CAN COMMUNICATION SYSTEM CHART

        DTC is output. A
        DTC is not output. B
        DTCs are not output, and the malfunction can not be simulated or checked. C

    B :  GO TO STEP  10

    C : SYMPTOM SIMULATION 

    A : Go to Next Step 

  6. DTC CHART 

    NEXT 

  7. CIRCUIT INSPECTION* 

    NEXT 

  8. REPAIR 
  9. CONFIRMATION TEST 

    NEXT : END 

  10. PROBLEM SYMPTOMS TABLE 

    NEXT 

  11. CIRCUIT INSPECTION* 

    NEXT 

  12. CONFIRMATION TEST 

    NEXT : END