Disc cannot be Inserted or is Ejected Right After Insertion: Procedure

1. Make sure that the disc is an audio disc or a disc with MP3 or WMA files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

   OK

   Normal disc

   HINT: 

   • Translucent or uniquely-shaped discs cannot be played.
   • CDs and DVDs with adhesive paper labels should not be played.
   • Commercial audio CDs and DVDs can be played.
   • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.
   • MP3 and WMA files on CD-ROMs, CD-Rs and CD-RWs can be played.
   • For details on playable CDs and DVDs, refer to the Owner's Manual.

NG → CHANGE DISC 

OK: Go to next step 

1. Check whether or not the disc is inserted upside down.

   OK

   Disc is properly inserted.

NG → INSERT DISC PROPERLY 

OK: Go to next step 

1. Clean the disc by wiping it clean with a soft cloth from the inside to the outside in a radial direction.
   Fig 1: View Of Disc Surface Cleaning Procedure

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   OK

   Malfunction disappears.

   NOTE:

   Do not use a conventional record cleaner or anti-static preservative.

NG → See step   4 

OK → END 

1. Replace the disc with a known good one and check if the same trouble occurs again.

   OK

   Malfunction disappears.

NG → See step   5 

OK → END