How To Proceed With Troubleshooting [08/2014 - ]

HINT: 

• Use the following procedures to troubleshoot the steering lock system.
• *: Use the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP 

   NEXT: Go to next step 

2. CUSTOMER PROBLEM ANALYSIS 
   1. Interview the customer and confirm the problem. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2014 - ] .

      NEXT: Go to next step 

3. CHECK AUXILIARY BATTERY VOLTAGE 

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

   HINT: 

   A simple method to determine whether the auxiliary battery is depleted is to operate the horn.

   NEXT: Go to next step 

4. CHECK DTC* 
   1. Check for DTCs and make a note of any codes that are output. Refer to DTC CHECK / CLEAR [08/2014 - ] .

      HINT: 

      When DTCs indicating CAN and/or LIN communication system malfunctions are output, repair the CAN and/or LIN communication systems before performing diagnosis. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2014 - ] for CAN and/or. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2014 - ] for LIN).

      Result

      Result	Proceed to
      DTC is not output. (Problem symptom cannot be confirmed or reproduced.)	A
      DTC is not output. (Problem symptom can be confirmed and reproduced.)	B
      Steering lock system DTC is output.	C

      HINT: 

      • When steering lock system DTCs are output, refer to Diagnostic Trouble Code Chart. Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2014 - ] .
      • The steering lock system does not store history DTCs.

      B → Go to step 6 

      C → Go to step   8 

      A: Go to next step 

5. SYMPTOM SIMULATION 
   1. Proceed to How to Proceed with Troubleshooting. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2014 - ] .

      NEXT: Go to next step 

6. PROBLEM SYMPTOMS TABLE 
   1. Proceed to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE [08/2014 - ] .

      Result

      Result	Proceed to
      Fault is not listed in Problem Symptoms Table.	A
      Fault is listed in Problem Symptoms Table.	B

      B → Go to step 8 

      A: Go to next step 

7. OVERALL ANALYSIS AND TROUBLESHOOTING* 
   1. Proceed to Data List / Active Test. Refer to DATA LIST / ACTIVE TEST [08/2014 - ] .
   2. Proceed to Terminals of ECU. Refer to TERMINALS OF ECU [08/2014 - ] .

      NEXT → Go to step 9 

8. CIRCUIT INSPECTION* 

   NEXT: Go to next step 

9. REPAIR OR REPLACE 

   NEXT: Go to next step 

10. CHECK DTC AGAIN* 
    1. Clear the DTCs. Refer to DTC CHECK / CLEAR [08/2014 - ] .
    2. Check for DTCs and make a note of any codes that are output. Refer to DTC CHECK / CLEAR [08/2014 - ] .

       HINT: 

       Perform the DTC output confirmation operation.

       Result

       Result	Proceed to
       DTC is not output.	A
       Steering lock system DTC is output.	B

       B → GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2014 - ]  

       A → END