Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device [08/2015 - 08/2021]: Procedure

1. Check if track information is displayed normally on another "Bluetooth" audio compatible vehicle of the same model.

   OK

   Track information is displayed normally.

Result: 

OK 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 

(Refer to PROBLEM SYMPTOMS TABLE [08/2015 - 08/2019] , or refer to PROBLEM SYMPTOMS TABLE [08/2019 - 08/2021] )

Result: 

NG 

PORTABLE PLAYER IS NOT COMPATIBLE