Pointer not Displayed on Screen or Pointer does not Move [08/2019 - ]: Procedure

1. Check if there is water or foreign matter on the remote touch screen.

   OK

   There is no water or foreign matter on the remote touch screen.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

See step  3

Result: 

NG 

See step  2

1. Remove any water and foreign matter, and then wait approximately 30 seconds.
2. Check that the pointer is displayed and moves normally.

   OK

   The pointer is displayed and moves normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

See step  3

1. Enter self-diagnostic mode.

   Refer to OPERATION CHECK [08/2019 - ]

2. Operate the remote touch screen diagonally from the upper left to the lower right and check that the brightness of the switch illumination changes.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   *a	Switch Illumination
   *b	Remote Touch Screen

   NOTE:

   Since the remote touch screen may recognize a pinch in/out operation if operated with 2 fingers, always use 1 finger to operate the remote touch screen in self-diagnostic mode.

   OK

   Brightness changes according to remote touch screen operation.

   Result

   Result	Proceed to
   Brightness of the switch illumination changes according to remote touch screen operation.	A
   Brightness of the switch illumination does not change according to remote touch screen operation.	B
   Switch illumination continues to blink.

   HINT: 

   When the switch illumination blinks, the remote touch (remote operation controller assembly) has stored a DTC.

Result: 

A 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [08/2019 - ] 

Result: 

B 

See step  4

1. Replace the remote touch (remote operation controller assembly) with a new or known good one.

   Refer to REMOVAL [08/2019 - ]

2. Check that the pointer is displayed and moves normally.

   OK

   The pointer is displayed and moves normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END (REMOTE TOUCH (REMOTE OPERATION CONTROLLER ASSEMBLY) IS DEFECTIVE) 

Result: 

NG 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [08/2019 - ]