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How To Proceed With Troubleshooting [04/2013 - 09/2020]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. INSPECT CAN COMMUNICATION SYSTEM 
    1. Use the Techstream to check if the CAN communication system is functioning normally.

      Refer to DIAGNOSIS SYSTEM [04/2013 - 06/2014] , or refer to DIAGNOSIS SYSTEM [06/2014 - 08/2015] , or refer to DIAGNOSIS SYSTEM [08/2015 - 10/2016] , or refer to DIAGNOSIS SYSTEM [10/2016 - 10/2017] , or refer to DIAGNOSIS SYSTEM [10/2017 - 09/2018] , or refer to DIAGNOSIS SYSTEM [09/2018 - 09/2020]

      Result

      Result Proceed to
      CAN communication system DTCs are not output. A
      CAN communication system DTCs are output. B

    Result: 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [04/2013 - 10/2016]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2016 - 09/2018]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - ] 

    Result: 

    See step  5

  5. CHECK FOR DTC* 
    1. Check for DTCs.

      Refer to DTC CHECK / CLEAR [04/2013 - 09/2020] 

      Body Electrical > HL AutoLeveling > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output. A
      DTCs are output. B

    Result: 

    GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [04/2013 - 10/2016]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2016 - 09/2020]  

    Result: 

    See step  6

  6. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [04/2013 - 10/2016] , or refer to PROBLEM SYMPTOMS TABLE [10/2016 - 09/2020] 

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table. A
      Fault is listed in Problem Symptoms Table. B

    Result: 

    GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [04/2013 - 10/2016]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2016 - 09/2020]  

    Result: 

    See step  7

  7. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [04/2013 - 10/2016] , or refer to DATA LIST / ACTIVE TEST [10/2016 - 09/2020] 

    2. Terminals of ECU

      Refer to TERMINALS OF ECU [04/2013 - 10/2016] , or refer to TERMINALS OF ECU [10/2016 - 09/2020] 

    3. Inspection

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  8

  8. ADJUST, REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  9

  9. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END