Problem Symptoms Table [08/2015 - 08/2019]

HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

SMART ACCESS SYSTEM WITH PUSH-BUTTON START (FOR ENTRY FUNCTION)

Symptom	Suspected Area	Refer To
All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate	Power door lock control system	Refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [08/2015 - 08/2019]
	Electrical key transmitter	Refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [08/2015 - 08/2019]
	Transmitter battery	Refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [08/2015 - 08/2019]
	Door control receiver	Refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to All Door Entry Lock/Unlock Functions and Wireless Functions do not Operate [08/2015 - 08/2019]
All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate	Electrical key transmitter	Refer to All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate [08/2015 - 08/2019]
	Certification ECU	Refer to All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate [08/2015 - 08/2019]
Driver Side Door Entry Unlock Function does not Operate	Power door lock control system	Refer to Driver Side Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
	Front door outside handle assembly (for driver side)	Refer to Driver Side Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to Driver Side Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to Driver Side Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
Front Passenger Side Door Entry Unlock Function does not Operate	Power door lock control system	Refer to Front Passenger Side Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
	Front door outside handle assembly (for front passenger side)	Refer to Front Passenger Side Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to Front Passenger Side Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to Front Passenger Side Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
Driver Side Door Entry Lock and Unlock Functions do not Operate	Power door lock control system	Refer to Driver Side Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
	Front door outside handle assembly (for driver side)	Refer to Driver Side Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to Driver Side Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to Driver Side Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
Front Passenger Side Door Entry Lock and Unlock Functions do not Operate	Power door lock control system	Refer to Front Passenger Side Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
	Front door outside handle assembly (for front passenger side)	Refer to Front Passenger Side Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to Front Passenger Side Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to Front Passenger Side Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
Driver Side Door Entry Lock Function does not Operate	Power door lock control system	Refer to Driver Side Door Entry Lock Function does not Operate [08/2015 - 08/2019]
	Front door outside handle assembly (for driver side)	Refer to Driver Side Door Entry Lock Function does not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to Driver Side Door Entry Lock Function does not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to Driver Side Door Entry Lock Function does not Operate [08/2015 - 08/2019]
Front Passenger Side Door Entry Lock Function does not Operate	Power door lock control system	Refer to Front Passenger Side Door Entry Lock Function does not Operate [08/2015 - 08/2019]
	Front door outside handle assembly (for front passenger side)	Refer to Front Passenger Side Door Entry Lock Function does not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to Front Passenger Side Door Entry Lock Function does not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to Front Passenger Side Door Entry Lock Function does not Operate [08/2015 - 08/2019]
Room Oscillator does not Recognize Key	Smart access system with push-button start (for Start Function)	Refer to Room Oscillator does not Recognize Key [08/2015 - 08/2019]
	Indoor No. 1 electrical key antenna (front floor)	Refer to Room Oscillator does not Recognize Key [08/2015 - 08/2019]
	Indoor No. 2 electrical key antenna (rear floor)	Refer to Room Oscillator does not Recognize Key [08/2015 - 08/2019]
	Indoor No. 3 electrical key antenna (inside luggage)	Refer to Room Oscillator does not Recognize Key [08/2015 - 08/2019]
	Certification ECU	Refer to Room Oscillator does not Recognize Key [08/2015 - 08/2019]
	Harness or connector	Refer to Room Oscillator does not Recognize Key [08/2015 - 08/2019]
	Electrical key transmitter	Refer to Room Oscillator does not Recognize Key [08/2015 - 08/2019]
Entry Interior Alarm does not Sound	Meter/gauge system	Refer to Entry Interior Alarm does not Sound [08/2015 - 08/2019]
Entry Interior Alarm does not Sound	Certification ECU	Refer to Entry Interior Alarm does not Sound [08/2015 - 08/2019]
Back Door Entry Unlock Function does not Operate	Power door lock control system	Refer to Back Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
	Luggage electrical key switch	Refer to Back Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to Back Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to Back Door Entry Unlock Function does not Operate [08/2015 - 08/2019]
Back Door Entry Lock and Unlock Functions do not Operate	Power door lock control system	Refer to Back Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
	Electrical key antenna (outside luggage)	Refer to Back Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to Back Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to Back Door Entry Lock and Unlock Functions do not Operate [08/2015 - 08/2019]
Back Door Entry Lock Function does not Operate	Power door lock control system	Refer to Back Door Entry Lock Function does not Operate [08/2015 - 08/2019]
	Luggage electrical key switch	Refer to Back Door Entry Lock Function does not Operate [08/2015 - 08/2019]
	Certification ECU	Refer to Back Door Entry Lock Function does not Operate [08/2015 - 08/2019]
	Harness or connector	Refer to Back Door Entry Lock Function does not Operate [08/2015 - 08/2019]
Entry Glass Hatch Open Function does not Operate	Refer to "Back Door Entry Unlock Function does not Operate"	Refer to PROBLEM SYMPTOMS TABLE [08/2015 - ]
Entry Glass Hatch Open Function does not Operate	Glass hatch opener system	Refer to PROBLEM SYMPTOMS TABLE [08/2015 - ]