How To Proceed With Troubleshooting [12/2017 - 10/2023]: Procedure

Result

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See step  2

Standard voltage

11 to 14 V (Engine switch off)

If the voltage is less than 11 V, recharge or replace the battery before proceeding.

Result

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See step  3

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Refer to DIAGNOSIS SYSTEM [12/2017 - 09/2018] , or refer to DIAGNOSIS SYSTEM [09/2018 - 09/2019] , or refer to DIAGNOSIS SYSTEM [09/2019 - 10/2020] , or refer to DIAGNOSIS SYSTEM [10/2020 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023]

   Result

   Result	Proceed to
   CAN DTCs are not output.	A
   CAN DTCs are output.	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 10/2023] 

Result: 

A 

See step  4

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [12/2017 - 10/2023] 

   Chassis > VGRS > Trouble Codes 

2. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [12/2017 - 10/2023] 

   Chassis > VGRS > Clear DTCs 

3. Recheck for DTCs.

   Refer to DTC CHECK / CLEAR [12/2017 - 10/2023] 

   Chassis > VGRS > Trouble Codes 

   1. Simulate the malfunction and check if the DTCs are output again.

      Refer to DTC CHECK / CLEAR [12/2017 - 10/2023] 

   Result

   Result	Proceed to
   DTCs are output.	A
   DTCs are not output.	B
   DTCs are not output, and the malfunction cannot be simulated or checked	C

Result: 

B 

See step  9

Result: 

C 

SYMPTOM SIMULATION. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 11/2021]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - 10/2022]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 10/2023] 

Result: 

A 

See step  5

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See step  6

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See step  7

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See step  8

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END 

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See step  10

Result

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See step  11

Result

Result: 

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END