Problem Symptoms Table [12/2017 - ]

HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table.
Check each system by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected area below.

POWER TILT AND POWER TELESCOPIC STEERING COLUMN SYSTEM

Symptom	Suspected Area	Link
Only manual switch does not operate	Tilt and telescopic manual switch circuit	Refer to Tilt and Telescopic Manual Switch Circuit [12/2017 - ]
Only auto away/return function does not operate	Check customize status of auto away/return function using the Techstream	Refer to CUSTOMIZE PARAMETERS [12/2017 - ]
Only auto away/return function does not operate	IG power source circuit	Refer to IG Power Source Circuit [12/2017 - 10/2023] , or refer to IG Power Source Circuit [10/2023 - ]
Only auto away function does not operate	Smart access system with push-button start (for start function)	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 10/2023] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]
Only auto away function does not operate	Multiplex tilt and telescopic ECU	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ]
Only auto return function does not operate	Smart access system with push-button start (for start function)	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 10/2023] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]
Only auto return function does not operate	Multiplex tilt and telescopic ECU	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ]
Only microcomputer preset memory/recall function does not operate with the set switch operation	Front power seat control system	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2023] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]
	Seat memory switch LH	Refer to INSPECTION [12/2017 - ]
	Position control ECU assembly LH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ]
	Multiplex tilt and telescopic ECU	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ]