Radio Broadcast cannot be Received or Poor Reception [12/2017 - 08/2019]: Procedure

1. Check the radio automatic station search function.
   1. Check the radio automatic station search function by activating it.

      Result

      Result	Proceed to
      Automatic station search function does not stop	A
      Automatic station search function stops on a station	B

Result: 

B 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [08/2016 - 08/2019] 

Result: 

A 

See step  2

1. Check if any optional components that may decrease reception capacity, such as sunshade film or a telephone antenna, are installed.

   Result

   Result	Proceed to
   Optional components are not installed	A
   Optional components are installed	B

   NOTE:

   Do not remove optional components without the permission of the customer.

Result: 

B 

REMOVE OPTIONAL COMPONENTS AND CHECK AGAIN (SEE NOTICE ABOVE) 

Result: 

A 

See step  3

1. Preparation for check

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   1. Disconnect the RA radio receiver assembly connector.
2. Check for noise
   1. Turn the engine switch on (ACC) with the radio receiver assembly connector connected.
   2. Turn the radio receiver assembly on and enter AM mode.
   3. Place a screwdriver, thin wire or other metal object on the radio receiver assembly antenna jack and check that noise can be heard from the speakers.

      OK

      Noise can be heard from the speakers.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [08/2016 - 08/2019] 

Result: 

OK 

See step  4

1. Disconnect the RA radio receiver assembly connector.
2. Measure the voltage according to the value(s) in the table below.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   *a	Component without harness connected (Radio Receiver Assembly)

   Standard Voltage

   Tester Connection	Condition	Specified Condition
   RA-5 (ANT+) - Body ground	Engine switch on (ACC) Radio switch on and FM or AM selected	11 to 14 V

   Result

   Proceed to
   OK
   NG

Result: 

NG 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [08/2016 - 08/2019] 

Result: 

OK 

See step  5

1. Replace the antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

   w/ Rear No. 2 Seat: Refer to REMOVAL [12/2017 - 08/2019]

   w/o Rear No. 2 Seat: Refer to REMOVAL [08/2016 - 08/2019]

   OK

   Radio broadcasts can be received normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

See step  6

1. Replace the No. 2 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

   w/ Rear No. 2 Seat: Refer to REMOVAL [12/2017 - 08/2019]

   w/o Rear No. 2 Seat: Refer to REMOVAL [08/2016 - 08/2019]

   OK

   Radio broadcasts can be received normally.

   Result

   Result	Proceed to
   NG	A
   OK (w/o Rear No. 2 Seat)	B
   OK (w/ Rear No. 2 Seat (w/ SDARS System))	C
   OK (w/ Rear No. 2 Seat (w/o SDARS System))	D

Result: 

A 

END 

Result: 

C 

See step  9

Result: 

D 

See step  12

Result: 

B 

See step  7

1. Replace the No. 3 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

   Refer to REMOVAL [08/2016 - 08/2019]

   OK

   Radio broadcasts can be received normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

See step  8

1. Replace the rear spoiler sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

   Refer to REMOVAL [12/2017 - ]

   OK

   Radio broadcasts can be received normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [08/2016 - 08/2019] 

1. Replace the No. 6 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

   Refer to REMOVAL [12/2017 - 08/2019]

   OK

   Radio broadcasts can be received normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

See step  10

1. Replace the No. 3 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

   Refer to REMOVAL [08/2016 - 08/2019]

   OK

   Radio broadcasts can be received normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

See step  11

1. Replace the rear spoiler sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

   Refer to REMOVAL [12/2017 - ]

   OK

   Radio broadcasts can be received normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [08/2016 - 08/2019] 

1. Replace the No. 5 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

   Refer to REMOVAL [12/2017 - 08/2019]

   OK

   Radio broadcasts can be received normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

See step  13

1. Replace the No. 3 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

   Refer to REMOVAL [08/2016 - 08/2019]

   OK

   Radio broadcasts can be received normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [08/2016 - 08/2019]