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How To Proceed With Troubleshooting [12/2017 - 10/2023]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Interview the customer to confirm the problem.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 11/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - 10/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 10/2023]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage.

      Standard voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    2. Check the fuses and relays.
    3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
    1. Using the Techstream, check for CAN communication system DTCs.

      Refer to DIAGNOSIS SYSTEM [12/2017 - 09/2018] , or refer to DIAGNOSIS SYSTEM [09/2018 - 09/2019] , or refer to DIAGNOSIS SYSTEM [09/2019 - 10/2020] , or refer to DIAGNOSIS SYSTEM [10/2020 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023]

      Result

      Result Proceed to
      CAN DTCs are not output A
      CAN DTCs are output B

    Result: 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 10/2023] 

    Result: 

    See step  5

  5. CHECK DTC OUTPUT (AIRBAG SYSTEM)* 
    1. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [12/2017 - 10/2023]

      Body Electrical > SRS Airbag > Clear DTCs 

    2. Check for DTCs.

      Refer to DTC CHECK / CLEAR [12/2017 - 10/2023]

      Body Electrical > SRS Airbag > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO AIRBAG SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2023] 

    Result: 

    See step  6

  6. CHECK COMBINATION METER ASSEMBLY 
    1. Check the combination meter assembly operation.

      Refer to OPERATION CHECK [12/2017 - 10/2020] , or refer to OPERATION CHECK [10/2020 - 10/2023]

      OK

      Each function of the combination meter assembly operates normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO METER / GAUGE SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2023] 

    Result: 

    OK 

    See step  7

  7. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [12/2017 - ] 

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

    Result: 

    See step  9

    Result: 

    See step  8

  8. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [12/2017 - 10/2023] 

    2. Terminals of ECU

      Refer to TERMINALS OF ECU [12/2017 - 10/2023] 

    3. On-vehicle Inspection

      Refer to ON-VEHICLE INSPECTION [12/2017 - 10/2020] , or refer to ON-VEHICLE INSPECTION [10/2020 - 10/2023]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  9

  9. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  10

  10. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END