How To Proceed With Troubleshooting [12/2017 - 10/2023]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
- Interview the customer to confirm the problem.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 11/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - 10/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 10/2023]
Result
Proceed to NEXT
Result:
NEXT
See step 3
- Interview the customer to confirm the problem.
- INSPECT BATTERY VOLTAGE
- Measure the battery voltage.
Standard voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
- Check the fuses and relays.
- Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the battery voltage.
- CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
- Using the Techstream, check for CAN communication system DTCs.
Refer to DIAGNOSIS SYSTEM [12/2017 - 09/2018] , or refer to DIAGNOSIS SYSTEM [09/2018 - 09/2019] , or refer to DIAGNOSIS SYSTEM [09/2019 - 10/2020] , or refer to DIAGNOSIS SYSTEM [10/2020 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023]
Result
Result Proceed to CAN DTCs are not output A CAN DTCs are output B
Result:
B
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 10/2023]
Result:
A
See step 5
- Using the Techstream, check for CAN communication system DTCs.
- CHECK DTC OUTPUT (AIRBAG SYSTEM)*
- Clear the DTCs.
Refer to DTC CHECK / CLEAR [12/2017 - 10/2023]
Body Electrical > SRS Airbag > Clear DTCs
- Check for DTCs.
Refer to DTC CHECK / CLEAR [12/2017 - 10/2023]
Body Electrical > SRS Airbag > Trouble Codes
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO AIRBAG SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2023]
Result:
A
See step 6
- Clear the DTCs.
- CHECK COMBINATION METER ASSEMBLY
- Check the combination meter assembly operation.
Refer to OPERATION CHECK [12/2017 - 10/2020] , or refer to OPERATION CHECK [10/2020 - 10/2023]
OK
Each function of the combination meter assembly operates normally.
Result
Proceed to OK NG
Result:
NG
GO TO METER / GAUGE SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2023]
Result:
OK
See step 7
- Check the combination meter assembly operation.
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [12/2017 - ]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table A Fault is listed in Problem Symptoms Table B
Result:
B
See step 9
Result:
A
See step 8
- Refer to Problem Symptoms Table.
- OVERALL ANALYSIS AND TROUBLESHOOTING*
- Data List / Active Test
- Terminals of ECU
Refer to TERMINALS OF ECU [12/2017 - 10/2023]
- On-vehicle Inspection
Refer to ON-VEHICLE INSPECTION [12/2017 - 10/2020] , or refer to ON-VEHICLE INSPECTION [10/2020 - 10/2023]
Result
Proceed to NEXT
Result:
NEXT
See step 9
- REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 10
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END