How To Proceed With Troubleshooting [12/2017 - 10/2023]: Procedure

Result

Result: 

NEXT 

See step  2

Standard voltage

11 to 14 V (Engine switch off)

If the voltage is less than 11 V, recharge or replace the battery before proceeding.

Result

Result: 

NEXT 

See step  3

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Refer to DIAGNOSIS SYSTEM [12/2017 - 09/2018] , or refer to DIAGNOSIS SYSTEM [09/2018 - 09/2019] , or refer to DIAGNOSIS SYSTEM [09/2019 - 10/2020] , or refer to DIAGNOSIS SYSTEM [10/2020 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023]

   Result

   Result	Proceed to
   CAN DTCs are not output.	A
   CAN DTCs are output.	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING). Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 10/2023] 

Result: 

A 

See step  4

1. Check and record DTCs and Freeze Frame Data.

   Refer to DTC CHECK / CLEAR [12/2017 - 10/2023] 

   Chassis > DRS > Trouble Codes 

2. Clear the DTCs and Freeze Frame Data.

   Refer to DTC CHECK / CLEAR [12/2017 - 10/2023] 

   Chassis > DRS > Clear DTCs 

3. Recheck for DTCs.
   1. Simulate the malfunction and check if the DTCs are output again.

      Refer to DTC CHECK / CLEAR [12/2017 - 10/2023] 

      Chassis > DRS > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are output.	A
   DTCs are not output (Problem symptom does not occur)	B
   DTCs are not output (Problem symptom occurs)	C

Result: 

B 

See step  6

Result: 

C 

See step  7

Result: 

A 

See step  5

1. Proceed to Diagnostic Trouble Code Chart.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2017 - 10/2023] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

1. Proceed to How to Proceed with Troubleshooting.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 11/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - 10/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 10/2023]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

1. Proceed to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [12/2017 - 10/2023] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

END