Problem Symptoms Table [11/2017 - 09/2020]
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
APPLICATION FUNCTION
| Symptom | Suspected Area | Link |
|---|---|---|
| Vehicle status cannot be checked using the application | Proceed to "Remote Service Malfunction" | Refer to Remote Service Malfunction [11/2017 - 03/2019] , or refer to Remote Service Malfunction [03/2019 - 09/2020] |
| Vehicle status alerts are not received by the application even if remote notification operation conditions are met | Proceed to "Remote Service Malfunction" | Refer to Remote Service Malfunction [11/2017 - 03/2019] , or refer to Remote Service Malfunction [03/2019 - 09/2020] |
| Vehicle cannot be operated remotely using the application | Perform remote door lock and unlock registration and check if the problem symptom recurs | Refer to REGISTRATION [09/2014 - 03/2019] , or refer to REGISTRATION [03/2019 - 09/2020] |
| Proceed to "Remote Service Malfunction" | Refer to Remote Service Malfunction [11/2017 - 03/2019] , or refer to Remote Service Malfunction [03/2019 - 09/2020] |
REMOTE ENGINE START AND STOP FUNCTION (USING ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY)
| Symptom | Suspected Area | Link |
|---|---|---|
| Engine does not start by remote engine start function | Proceed to "Remote Engine Starter does not Operate" | Refer to Remote Engine Starter does not Operate [11/2017 - 09/2020] |
| Engine does not stop by remote engine stop function | Proceed to "Remote Engine Starter does not Operate" | Refer to Remote Engine Starter does not Operate [11/2017 - 09/2020] |