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Pinpoint Test I: Navigation System Does Not Operate Correctly - The Audio Unit Is Inoperative

WARNING: This page is about a different car, the 2005 Lincoln Town Car. However, it is still accessible from the selected car via links, so may be relevant.
  1. I1 CHECK THE RECORDED DTCS FROM THE NAVIGATION SYSTEM MODULE 
    • Use the recorded results from the navigation system module self-test.
    • Are any DTCs recorded? 
  2. I2 CHECK CIRCUITS 1772 (VT) AND 1499 (PK/LG) FOR VOLTAGE 
    • Key in OFF position.
    • Disconnect: Audio Unit C2253a.
    • Key in ON position.
    • Measure the voltage between the audio unit C2253a pin 1, circuit 1772 (VT), harness side and ground; and between the audio unit C2253a pin 2, circuit 1499 (PK/LG), harness side and ground.
      Fig 1: Measuring Voltage Between Audio Unit C2253a Pin 1, Circuit 1772 (VT), Harness Side And Ground; And Between Audio Unit C2253A Pin 2, Circuit 1499 (PK/LG), Harness Side And Ground
      G03931234Courtesy of FORD MOTOR CO.
    • Are the voltages greater than 10 volts? 
    • Yes  : GO to  I3.
    • No  : REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
  3. I3 CHECK CIRCUIT 694 (BK/LG) FOR AN OPEN 
    • Key in OFF position.
    • Measure the resistance between the audio unit C2253a pin 13, circuit 694 (BK/LG) harness side and ground; and between the audio unit C2253a pin 24, circuit 694 (BK/LG), harness side and ground.
      Fig 2: Measuring Resistance Between Audio Unit C2253a Pin 13, Circuit 694 (BK/LG) Harness Side And Ground; And Between Audio Unit C2253a Pin 24, Circuit 694 (BK/LG), Harness Side And Ground
      G03931279Courtesy of FORD MOTOR CO.
    • Are the resistances less than 5 ohms? 
    • Yes  : GO to  I4.
    • No  : REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
  4. I4 CHECK CIRCUITS 1532 (DB/WH) AND 1533 (DG/OG) FOR AN OPEN AND A SHORT TO GROUND 
    • Disconnect: Navigation System Module C4209.
    • Disconnect: Audio Unit C2253b.
    • Measure the resistances between the navigation system module C4209 pins, harness side and the audio unit C2253b pins, harness side; and between the navigation system module C4209 pins, harness side and ground as follows:
      NAVIGATION SYSTEM MODULE PIN SPECIFICATION

      Navigation System Module Pin Audio Unit Pin Circuit
      C4209 pin 5 C2253b pin 7 1532 (DB/WH)
      C4209 pin 17 C2253b pin 14 1533 (DG/OG)
      Fig 3: Measuring Resistances Between Navigation System Module C4209 Pins, Harness Side And Audio Unit C2253b Pins, Harness Side; And Between Navigation System Module C4209 Pins, Harness Side And Ground
      G03931280Courtesy of FORD MOTOR CO.
    • Are the resistances less than 5 ohms between the navigation system module and the audio unit, and greater than 10,000 ohms between the navigation system module and ground? 
    • Yes  : GO to  I5.
    • No  : REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
  5. I5 CHECK CIRCUITS 1532 (DB/WH) AND 1533 (DG/OG) FOR A SHORT TO BATTERY 
    • Key in ON position.
    • Measure the voltage between the navigation system module C4209 pin 5, circuit 1532 (DB/WH), harness side and ground; and between the navigation system module C4209 pin 17, circuit 1533 (DG/OG), harness side and ground.
      Fig 4: Measuring Voltage Between Navigation System Module C4209 Pin 5, Circuit 1532 (DB/WH), Harness Side And Ground; And Between Navigation System Module C4209 Pin 17, Circuit 1533 (DG/OG), Harness Side And Ground
      G03931281Courtesy of FORD MOTOR CO.
    • Is any voltage indicated? 
    • Yes  : REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
    • No  : GO to  I6.
  6. I6 SUBSTITUTE THE AUDIO UNIT 
    • Substitute a known good audio unit.
    • Repeat the navigation system module self-test.
    • Is DTC B2208 present? 
    • Yes  : REINSTALL the original audio unit. GO to  I7.
    • No  : REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. REFER to AUDIO UNIT . CLEAR the DTCs. REPEAT the self-test.
  7. I7 CHECK FOR CORRECT NAVIGATION SYSTEM MODULE OPERATION 
    • Disconnect all the navigation system module connectors.
    • Check for:
      • corrosion
      • pushed-out pins
    • Connect all the navigation system module connectors and make sure they seat correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present? 
    • Yes  : INSTALL a new navigation system module. REFER to NAVIGATION SYSTEM MODULE . CLEAR the DTCs. REPEAT the self-test.
    • No  : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the self-test.