Pinpoint Test K: The Audio Unit Does Not Respond To The Scan Tool
WARNING: This page is about a different car, the 2007 Lincoln MKX and 2007 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.
CAUTION:
Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.
- K1 CHECK THE AUDIO UNIT VOLTAGE SUPPLY CIRCUITS FOR AN OPEN
- Key in OFF position.
- Disconnect: Audio Unit C240a
- Key in ON position.
- Measure the voltage between the audio unit, harness side and ground as follows:
Connector-Pin Circuit C240a-1 SBP39 (WH/RD) C240a-2 CBP41 (BU) C240a-15 CBP28 (GY/VT) - Are the voltages greater than 10 volts?
- YES : Go to K2.
- NO : VERIFY the smart junction box (SJB) fuse 28 (5A), 39 (20A) or 41 (15A) are OK. If OK, REPAIR the circuit in question. CLEAR the DTCs. REPEAT the network test with the scan tool.
- K2 CHECK THE AUDIO UNIT GROUND CIRCUIT GD114 (BK/BU) FOR AN OPEN
- Key in OFF position.
- Measure the resistance between the audio unit C240a-13, circuit GD114 (BK/BU), harness side and ground.
- Is the resistance less than 5 ohms?
Courtesy of FORD MOTOR CO.
- YES : Go to K3.
- NO : REPAIR the circuit. CLEAR the DTCs. REPEAT the network test with the scan tool.
- K3 CHECK THE MEDIUM SPEED CAN CIRCUITS BETWEEN THE DLC AND THE AUDIO UNIT FOR AN OPEN
- Disconnect: Audio Unit C240b
- Measure the resistance between the audio unit C240b-15, circuit VDB06 (GY/OG) , harness side and the DLC C251-3, circuit VDB06 (GY/OG), harness side.
- Measure the resistance between the audio unit C240b-16, circuit VDB07 (VT/OG), harness side and the DLC C251-11, circuit VDB07 (VT/OG), harness side.
- Are the resistances less than 5 ohms?
Courtesy of FORD MOTOR CO.
Courtesy of FORD MOTOR CO.
- YES : Go to K4.
- NO : REPAIR the circuit in question. CLEAR the DTCs. REPEAT the network test with the scan tool.
- K4 CHECK FOR CORRECT AUDIO UNIT OPERATION
- Disconnect all the audio unit connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the audio unit connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
- YES : INSTALL a new audio unit. REFER to INFORMATION AND ENTERTAINMENT SYSTEMS . TEST the system for normal operation.
- NO : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the network test with the scan tool.