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Pinpoint Test G: The HUD Module Is Inoperative

  1. G1 CHECK FOR HUD MODULE LED PROVE OUT TEST 
    NOTE: Remove the vehicle from the extreme heat source or sunload condition prior to testing the vehicle.
    • Ignition ON.
    • While placing the ignition switch in RUN, observe the HUD module LEDs.
    • Do the HUD module LEDs illuminate? 
    • Yes  : The HUD Module LEDs are operating correctly at this time. The concern may have been caused by extreme temperatures.
    • No  : GO to G2.
  2. G2 CHECK THE COMMUNICATION NETWORK 
    • Ignition ON.
    • Enter the following diagnostic mode on the scan tool: Network Test.
    • Using a scan tool, perform the network test.
    • Does the HUD module pass the network test? 
  3. G3 CHECK THE DTCs FROM THE HUD MODULE SELF-TEST 
    • Enter the following diagnostic mode on the scan tool: HUD Module Self-Test.
    • Are any DTCs recorded? 
    • Yes  : REFER to DTC CHARTS  .
    • No  : GO to G4.
  4. G4 CHECK THE DTCs FROM THE C-CM SELF-TEST 
    • Enter the following diagnostic mode on the scan tool: C-CM Module Self-Test.
    • Are any DTCs recorded? 
  5. G5 CHECK FOR CORRECT HUD MODULE OPERATION 
    • Disconnect and inspect the HUD module connector.
    • Repair:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary
    • Reconnect the HUD module connector. Make sure it seats and latches correctly.
    • Operate the system and determine if the concern is still present.
    • Is the concern still present? 
    • Yes  : CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new HUD module. REFER to HEAD UP DISPLAY (HUD) MODULE .
    • No  : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.