Pinpoint Test K: An Individual Front Display Interface Module (FDIM) Display Is Inoperative - Vehicles With Navigation

WARNING: This page is about a different car, the 2013 Ford Mustang. However, it is still accessible from the selected car via links, so may be relevant.

K1 OBSERVE THE FDIM DISPLAY
- Turn the audio system on and observe the FDIM screen.
- Is the FDIM display inoperative?
- Yes : GO to PINPOINT TEST N .
- No : GO to K2.
K2 CHECK THE FDIM DISPLAY SEGMENTS
- Carry out the audio display Test. REFER to AUDIO CONTROL MODULE (ACM) SELF-DIAGNOSTIC MODE .
- Do all of the FDIM segments illuminate?
- Yes : GO to K3.
- No : GO to K5.

K3 OBSERVE THE SPECIFIC INOPERATIVE DISPLAY

Observe the inoperative FDIM display while carrying out the indicated diagnostic method:

Inoperative Display	Diagnostic Method	Expected Results
Audio system	Turn the audio system on, press the AM/FM button, and adjust the volume.	The FDIM display updates to show the change in audio setting.
SYNC® system (if equipped)	Turn the audio system on, press the phone button, and observe the display.	The FDIM display shows information relating to the phone.
Climate control system	Turn the climate control system on, adjust the fan to high speed, and set the temperature to various settings.	The FDIM display updates to show the change in climate control setting.

Does the inoperative display confirm the expected results?

Yes : The system is operating correctly at this time. INFORM the customer on the operation of the FDIM displays.
No : GO to K4.

K4 CHECK FOR LOST COMMUNICATION DTCs
- Ignition ON.
- CLEAR continuous DTCs from all modules.
- Ignition OFF.
- Ignition ON.
- Wait at least 10 seconds.
- Retrieve all continuous DTCs (from all modules).
- Is DTC U0164, U0184, or U0197 (if equipped with the SYNC® system) present in any module?
- Yes : REFER to DTC CHARTS .
- No : GO to K5.
K5 CHECK FOR CORRECT FDIM OPERATION
- Ignition OFF.
- Disconnect the FDIM connector.
- Check for:
  - corrosion
  - damaged pins
  - pushed-out pins
- Connect the FDIM connector and make sure it seats correctly.
- Operate the system and determine if the concern is still present.
- Is the concern still present?
- Yes : INSTALL a new FDIM. REFER to FRONT DISPLAY INTERFACE MODULE (FDIM) . TEST the system for normal operation. If the concern is still present, GO to K6.
- No : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.
K6 CHECK FOR CORRECT ACM OPERATION
- Ignition OFF.
- Disconnect all the ACM connectors.
- Check for:
  - corrosion
  - damaged pins
  - pushed-out pins
- Connect all the ACM connectors and make sure they seat correctly.
- Operate the system and determine if the concern is still present.
- Is the concern still present?
- Yes : INSTALL a new ACM. REFER to AUDIO CONTROL MODULE (ACM) . TEST the system for normal operation.
- No : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.