Symptom Chart
| Condition | Possible Sources | Action |
|---|---|---|
| The engine does not crank - Without Intelligent Access (IA) | Battery Battery cables Fuses Ignition switch Starter motor BJB Starter Relay Run/start relay PCM Transmission Range (TR) Passive Anti-Theft System (PATS) Body Control Module (BCM) Wiring, terminals or connectors |
GO to Pinpoint Test A . |
| The engine does not crank - With IA | Battery Battery cables Fuses Start/stop switch Brake switch Starter motor BJB Starter Relay Run/start relay PCM TR sensor PATS BCM Remote Function Actuator (RFA) module Wiring, terminals or connectors |
GO to Pinpoint Test B . |
| The engine cranks slowly | Battery Starter motor Wiring, terminals or connectors |
CARRY OUT the Starter Motor - Feed Circuit Test and Starter Motor - Ground Circuit Test Tests. |
| The engine cranks but does not start | Fuses PCM Fuel pump Fuel pump relay |
REFER to Engine Controls - Introduction (Except Diesel & Hybrid) |
| Unusual starter noise | Starter motor Starter motor mounting Starter motor engagement Flexplate ring gear |
GO to Pinpoint Test C . |
| The starter spins but the engine does not crank | Starter motor | INSPECT the starter motor mounting and engagement. REPAIR as necessary. |
| Damaged flexplate | INSPECT the flexplate for damaged, missing or worn teeth. REPAIR as necessary. | |
| The starter does not disengage from the Flexplate | BJB Starter Relay Wiring, terminal or connectors |
REMOVE the BJB Starter Relay, if the engine stops cranking INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC25 (BN/GN) for a short to voltage. |
| The remote start system operates with reduced range | External antenna Tire Pressure Monitor Module (TPM) Wiring, terminals or connectors |
GO to Pinpoint Test E . |
| The remote start is inoperative | Wiring, terminals or connectors Remote start feature enabled Integrated Keyhead Transmitter (IKT) (without IA) IA key (with IA) External antenna Hood switch Input PCM |
GO to Pinpoint Test F . |