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Pinpoint Test U : The Remote Start Feature Is Inoperative

NOTE: This pinpoint test does not diagnose dealer or aftermarket installed remote start systems.

  1. U1 CHECK THE REMOTE START FEATURE ENABLE/DISABLE SETTING

    • Ignition ON.
    • Using the steering wheel control switch, check the remote start feature setting in the message center.

    Is the remote start feature enabled? 

    Yes  GO to  U2.
    No  ENABLE the remote start feature.
  2. U2 CHECK FOR POWERTRAIN DTCs

    • Using a diagnostic scan tool, carry out the PCM KOEO and KOER self-tests.

    Are any PCM DTCs present? 

    Yes  REFER to the PCM DTC chart .
    No  GO to  U3.
  3. U3 CHECK FOR BCM DTCs

    • Using a diagnostic scan tool, carry out the BCM self-test.

    Are any BCM DTCs present? 

    Yes  REFER to the BCM DTC chart .
    No  GO to  U4.
  4. U4 CHECK THE RKE FUNCTIONALITY

    • Ignition OFF.
    • Using the RKE function of the IKT, press the liftgate release button twice, the lock button and then the unlock button.

    Do all the functions tested of the RKE transmitter operate (lock, unlock and liftgate glass latch release or power liftgate open)? 

    Yes  GO to  U5.
    No  If all of the functions are inoperative, GO to Pinpoint Test R . If an individual function is inoperative, GO to Pinpoint Test S .
  5. U5 VERIFY THE REMOTE START FUNCTION IS INOPERATIVE

    • Close all the doors, the hood and the liftgate.
    • Using the IKT :
      • Press the door lock button.
      • Press the remote start button twice.

    Does the vehicle remotely start? 

    Yes  The system is operating correctly. INFORM the customer of the correct vehicle remote start operation.
    No  REPLACE the suspect IKT. PROGRAM the new IKT. REFER to Key Programming Using Diagnostic Equipment in Anti-Theft Passive Anti-Theft System (PATS), Without Intelligent Access (IA) .