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Pinpoint Test AO : The Remote Start Feature Is Inoperative

NOTE: This pinpoint test does not diagnose dealer or aftermarket installed remote start systems.

  1. AO1 CHECK THE REMOTE START FEATURE ENABLE/DISABLE SETTING

    • Ignition ON.
    • Using the steering wheel control switch, check the remote start feature setting in the message center.

    Is the remote start feature enabled? 

    Yes  GO to  AO2.
    No  ENABLE the remote start feature.
  2. AO2 CHECK FOR POWERTRAIN DTCs

    • Using a diagnostic scan tool, carry out the PCM KOEO and KOER self-tests.

    Are any PCM DTCs present? 

    Yes  REFER to the PCM DTC chart .
    No  GO to  AO3.
  3. AO3 CHECK FOR BCM DTCs

    • Using a diagnostic scan tool, carry out the BCM self-test.

    Are any BCM DTCs present? 

    Yes  REFER to the BCM DTC chart .
    No  GO to  AO4.
  4. AO4 CHECK FOR RFA MODULE DTCs

    • Using a diagnostic scan tool, carry out the RFA module self-test.

    Are any RFA module DTCs present? 

    Yes  REFER to the RFA Module DTC chart .
    No  GO to  AO5.
  5. AO5 CHECK THE RKE FUNCTIONALITY

    • Ignition OFF.
    • Using the RKE function of the passive key, press the liftgate release button twice, the lock button and then the unlock button.

    Do all the functions tested of the RKE transmitter operate (lock, unlock and power liftgate open)? 

    Yes  GO to  AO6.
    No  If all of the functions are inoperative, GO to Pinpoint Test AL . If an individual function is inoperative, GO to Pinpoint Test AM .
  6. AO6 VERIFY THE REMOTE START FUNCTION IS INOPERATIVE

    • Close all the doors, the hood and the liftgate.
    • Using the passive key:
      • Press the door lock button.
      • Press the remote start button twice.

    Does the vehicle remotely start? 

    Yes  The system is operating correctly. INFORM the customer of the correct vehicle remote start operation.
    No  REPLACE the suspect passive key. PROGRAM the new passive key. REFER to Key Programming Using Diagnostic Equipment in Anti-Theft Passive Anti-Theft System (PATS), With Intelligent Access (IA) .