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Pinpoint Test AE : The Gateway Module (GWM) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2016 Lincoln MKC. However, it is still accessible from the selected car via links, so may be relevant.

  1. AE1 CHECK THE HS-CAN1 (HIGH SPEED-CONTROLLER AREA NETWORK 1) TERMINATION RESISTANCE

    • Ignition OFF.

    • Disconnect negative battery cable.

    • Disconnect the diagnostic scan tool cable from the DLC.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C251-6
      GFD164564Courtesy of FORD MOTOR COMPANY
      C251-14

    Is the resistance between 54 and 66 ohms? 

    Yes  GO to  AE3
    No  GO to  AE2
  2. AE2 CHECK THE HS-CAN1 (HIGH SPEED-CONTROLLER AREA NETWORK 1) CIRCUITS BETWEEN THE GWM (GATEWAY MODULE A) AND THE DLC (DATA LINK CONNECTOR) FOR AN OPEN

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2431-20 (component side)
      GFD164564Courtesy of FORD MOTOR COMPANY
      C251-6
      C2431-19 (component side)
      GFD164564Courtesy of FORD MOTOR COMPANY
      C251-14

    Are the resistances less than 3 ohms? 

    Yes  GO to  AE3
    No  GO to  AE9
  3. AE3 CHECK THE HS-CAN2 (HIGH SPEED-CONTROLLER AREA NETWORK 2) TERMINATION RESISTANCE

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C251-3
      GFD164564Courtesy of FORD MOTOR COMPANY
      C251-11

    Is the resistance between 54 and 66 ohms? 

    Yes  GO to  AE5
    No  GO to  AE4
  4. AE4 CHECK THE HS-CAN2 (HIGH SPEED-CONTROLLER AREA NETWORK 2) CIRCUITS BETWEEN THE GWM (GATEWAY MODULE A) AND THE DLC (DATA LINK CONNECTOR) FOR AN OPEN

    • Disconnect: GWM C2431 .

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2431-18 (component side)
      GFD164564Courtesy of FORD MOTOR COMPANY
      C251-3
      C2431-17 (component side)
      GFD164564Courtesy of FORD MOTOR COMPANY
      C251-11

    Are the resistances less than 3 ohms? 

    Yes  GO to  AE5
    No  GO to  AE9
  5. AE5 CHECK THE MS-CAN (MEDIUM SPEED-CONTROLLER AREA NETWORK) TERMINATION RESISTANCE, COMPONENT SIDE

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2431-23 (component side)
      GFD164564Courtesy of FORD MOTOR COMPANY
      C2431-22 (component side)

    Is the resistance between 108 and 132 ohms? 

    Yes  GO to  AE6
    No  GO to  AE9
  6. AE6 CHECK THE HS-CAN3 (HIGH SPEED-CONTROLLER AREA NETWORK 3) TERMINATION RESISTANCE, COMPONENT SIDE

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2431-16 (component side)
      GFD164564Courtesy of FORD MOTOR COMPANY
      C2431-15 (component side)

    Is the resistance between 108 and 132 ohms? 

    Yes  GO to  AE7
    No  GO to  AE9
  7. AE7 CHECK THE GWM (GATEWAY MODULE A) VOLTAGE SUPPLY CIRCUITS FOR AN OPEN

    • Connect negative battery cable.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2431-13
      GFD164563Courtesy of FORD MOTOR COMPANY
      Ground
      C2431-24
      GFD164563Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  AE8
    No  VERIFY the BCM fuse 13 (7.5A) or fuse 15 (10A) is OK. If OK, REPAIR the circuit. If not OK, REFER to OEM Electrical Wiring Diagram Introduction .
  8. AE8 CHECK THE GWM (GATEWAY MODULE A) GROUND CIRCUITS FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2431-1
      GFD164564Courtesy of FORD MOTOR COMPANY
      Ground
      C2431-14
      GFD164564Courtesy of FORD MOTOR COMPANY
      Ground

    Are the resistances less than 3 ohms? 

    Yes  GO to  AE9
    No  REPAIR the circuit in question.
  9. AE9 CHECK FOR CORRECT GWM (GATEWAY MODULE A) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all GWM connectors and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the GWM connector and related in-line connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new GWM. REFER to: Gateway Module A (GWM) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.