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Pinpoint Test X : The SCMG (Driver Multi-Contour Seat Module) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2016 Lincoln MKX. However, it is still accessible from the selected car via links, so may be relevant.

  1. X1 CHECK THE SCMG (DRIVER MULTI-CONTOUR SEAT MODULE) VOLTAGE SUPPLY CIRCUITS FOR AN OPEN

    • Ignition OFF.

    • Disconnect: SCMG C3385 .

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3385-1
      GFD171819Courtesy of FORD MOTOR COMPANY
      Ground

    Are the voltages greater than 11 volts? 

    Yes  GO to  X3
    No  VERIFY the BJB fuse 53 (10A) is OK. If OK, GO to  X2 If not OK, REPAIR the circuit.
  2. X2 CHECK THE MULTI-CONTOUR SEAT RELAY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C1035B-18
      GFD171818Courtesy of FORD MOTOR COMPANY
      C3385-1

    Is the resistance less than 3 ohms? 

    Yes  GO to  X6
    No  REPAIR the circuit.
  3. X3 CHECK THE SCMG (DRIVER MULTI-CONTOUR SEAT MODULE) GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3385-16
      GFD171818Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  X4
    No  REPAIR the circuit.
  4. X4 CHECK THE MS-CAN (MEDIUM SPEED-CONTROLLER AREA NETWORK) CIRCUITS BETWEEN THE SCMG (DRIVER MULTI-CONTOUR SEAT MODULE) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

    • Disconnect: GWM C2431 .

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3385-8
      GFD171818Courtesy of FORD MOTOR COMPANY
      C2431-23
      C3385-7
      GFD171818Courtesy of FORD MOTOR COMPANY
      C2431-22

    Are the resistances less than 3 ohms? 

    Yes  GO to  X5
    No  REPAIR the circuit in question.
  5. X5 CHECK FOR CORRECT SCMG (DRIVER MULTI-CONTOUR SEAT MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all the SCMG connectors and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the SCMG connectors and related in-line connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SCMG. Refer to: Driver Multi-Contour Seat Module [SCMG] .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  6. X6 CHECK OPERATION OF THE INTERIOR LIGHTING

    • Check operation of the interior lamps (dome lamp, courtesy lamps, luggage compartment lamp, etc).

    Are the interior lamps operating normally? 

    Yes  GO to  X7
    No  DIAGNOSE the demand LP/battery saver relay. Refer to: Interior Lighting .
  7. X7 CHECK THE MULTI-CONTOUR SEAT RELAY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2280B-16
      GFD171818Courtesy of FORD MOTOR COMPANY
      C1035B-30

    Is the resistance less than 3 ohms? 

    Yes  GO to  X8
    No  REPAIR the circuit.
  8. X8 CHECK FOR CORRECT BJB (BATTERY JUNCTION BOX) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the BJB connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BJB connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BJB. The multi-contour seat relay is not serviceable.
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.