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Pinpoint Test Q : The DSP (Audio Digital Signal Processing Module) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2018 Lincoln MKC. However, it is still accessible from the selected car via links, so may be relevant.

  1. Q1 CHECK THE DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4452C-9
      GFD229379Courtesy of FORD MOTOR COMPANY
      Ground
      C4452C-10
      GFD229379Courtesy of FORD MOTOR COMPANY
      Ground
      C4452C-11
      GFD229379Courtesy of FORD MOTOR COMPANY
      Ground
      C4452C-12
      GFD229379Courtesy of FORD MOTOR COMPANY
      Ground

    Are the voltages greater than 11 volts? 

    Yes  GO to  Q2
    No  VERIFY the BCM fuse 5 (20A) or fuse 28 (20A) is OK. If OK, REPAIR the circuit. If not OK, REFER to OEM Electrical Wiring Diagram Introduction to identify the possible causes of the circuit short.
  2. Q2 CHECK THE DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4452C-21
      GFD229380Courtesy of FORD MOTOR COMPANY
      Ground
      C4452C-22
      GFD229380Courtesy of FORD MOTOR COMPANY
      Ground
      C4452C-23
      GFD229380Courtesy of FORD MOTOR COMPANY
      Ground
      C4452C-24
      GFD229380Courtesy of FORD MOTOR COMPANY
      Ground

    Are the resistances less than 3 ohms? 

    Yes  GO to  Q3
    No  REPAIR the circuit.
  3. Q3 CHECK THE HS-CAN3 (HIGH SPEED-CONTROLLER AREA NETWORK 3) CIRCUITS BETWEEN THE DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

    • Disconnect: GWM C2431 .

    Are the resistances less than 3 ohms? 

    Yes  GO to  Q4
    No  REPAIR the circuit in question.
  4. Q4 CHECK FOR CORRECT DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the DSP connector and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the DSP connector and related in-line connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DSP. REFER to: Audio Digital Signal Processing (DSP) Module .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.