Pinpoint Test J : The Audio Control Module (ACM) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2017 Ford Police Interceptor Utility and 2017 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.

J1 CHECK THE ACM (AUDIO FRONT CONTROL MODULE) VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

Ignition OFF.

Disconnect: ACM C240A .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C240A-1	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to J2

No	VERIFY the BCM fuse 33 (20A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the OEM WIRING DIAGRAMS to identify the possible causes of the circuit short.

J2 CHECK THE ACM (AUDIO FRONT CONTROL MODULE) GROUND CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C240A-13	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance less than 3 ohms?

Yes

GO to J3

No	REPAIR the circuit.

J3 CHECK THE HS-CAN3 (HIGH SPEED-CONTROLLER AREA NETWORK 3) CIRCUITS BETWEEN THE ACM (AUDIO FRONT CONTROL MODULE) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

Disconnect GWM C2431 .

Measure:

Positive Lead	Measurement / Action	Negative Lead
C240A-14	Courtesy of FORD MOTOR COMPANY	C2431-16
C240A-15	Courtesy of FORD MOTOR COMPANY	C2431-15

Are the resistances less than 3 ohms?

Yes

GO to J4

No	REPAIR the circuit in question.

J4 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION

Ignition OFF.

Disconnect and inspect all the ACM connectors and related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the ACM connectors and related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ACM. Refer to the appropriate Information and Entertainment System article for the procedure.

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.