Pinpoint Test T : The Driver Seat Module (DSM) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2018 Ford F-550 Super Duty, 2018 Ford F-450 Super Duty, 2018 Ford F-350 Super Duty, and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

T1 CHECK THE DSM (DRIVER FRONT SEAT MODULE) VOLTAGE SUPPLY CIRCUITS FOR AN OPEN

Ignition OFF.

Disconnect: DSM C341A and C341B .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C341A-1	Courtesy of FORD MOTOR COMPANY	Ground

Positive Lead	Measurement / Action	Negative Lead
C341B-1	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to T2

No	VERIFY BJB fuse 61 (30A) or BCM fuse 2 (7.5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the OEM Wiring Diagrams to identify the possible causes of the circuit short.

T2 CHECK THE DSM (DRIVER FRONT SEAT MODULE) GROUND CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C341A-2	Courtesy of FORD MOTOR COMPANY	Ground

Positive Lead	Measurement / Action	Negative Lead
C341B-24	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance less than 3 ohms?

Yes

GO to T3

No	REPAIR the circuit.

T3 CHECK THE MS-CAN (MEDIUM SPEED-CONTROLLER AREA NETWORK) CIRCUITS BETWEEN THE DSM (DRIVER FRONT SEAT MODULE) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

Disconnect: DSM C341D

Disconnect: GWM C2431 .

Measure:

Positive Lead	Measurement / Action	Negative Lead
C341D-10	Courtesy of FORD MOTOR COMPANY	C2431-23
C341D-9	Courtesy of FORD MOTOR COMPANY	C2431-22

Are the resistances less than 3 ohms?

Yes

GO to T4

No	REPAIR the circuit in question.

T4 CHECK FOR CORRECT DSM (DRIVER FRONT SEAT MODULE) OPERATION

Ignition OFF.

Disconnect and inspect all the DSM connectors and related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the DSM connectors and related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DSM. Refer to: Driver Front Seat Module (DSM) .

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.