Possible Causes
WARNING: This page does not describe the selected car, but rather 16 other vehicles, including the 2018 Lincoln MKZ, 2018 Ford Transit-350 HD, 2018 Ford Transit-350, 2018 Ford Transit-250, and 2018 Ford Transit-150. However, it is still accessible from the selected car via links, so may be relevant.
- Network communication concern
- CCM
- AP1
- Ignition ON, engine OFF.
- Carry out the ABS self-test.
- Carry out the C-CM self-test.
- Are any DTCs besides C0072:xx present?
Yes No DIAGNOSE all other DTCs first. Go to AP2.
- AP2: RECHECK DTC C0072:XX
- Ignition OFF.
- Allow the vehicle to cool for 30 minutes.
- Ignition ON, engine OFF.
- Carry out the ABS self-test.
- Carry out the C-CM self-test.
- Is DTC C0072:xx still present?
Yes No INSTALL a new CCM. REFER to Cruise Control article. The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.