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Pinpoint Test W : The DSP (Audio Digital Signal Processing Module) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2018 Lincoln Continental. However, it is still accessible from the selected car via links, so may be relevant.

  1. W1 CHECK THE AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Disconnect: Audio DSP C4326C (Revel Audio) or C4366C (Revel Ultima)

    • Ignition ON.

    • Measure:

      Revel Audio System 

      Positive Lead Measurement / Action Negative Lead
      C4326C-4
      GFD233455Courtesy of FORD MOTOR COMPANY
      Ground
      C4326C-8
      GFD233455Courtesy of FORD MOTOR COMPANY
      Ground

      Revel Ultima Audio System 

      Positive Lead Measurement / Action Negative Lead
      C4366C-6
      GFD233455Courtesy of FORD MOTOR COMPANY
      Ground
      C4366C-12
      GFD233455Courtesy of FORD MOTOR COMPANY
      Ground

    Are the voltages greater than 11 volts? 

    Yes  GO to  W2
    No  VERIFY BCM fuse 28 (20A) or fuse 5 (20A) is OK. If OK, REPAIR the circuit. If not OK, REFER to OEM ELECTRICAL WIRING DIAGRAM INTRODUCTION to identify the possible causes of the circuit short.
  2. W2 CHECK THE AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:

      Revel Audio System 

      Positive Lead Measurement / Action Negative Lead
      C4326C-1
      GFD233454Courtesy of FORD MOTOR COMPANY
      Ground
      C4326C-5
      GFD233454Courtesy of FORD MOTOR COMPANY
      Ground

      Revel Ultima Audio System 

      Positive Lead Measurement / Action Negative Lead
      C4366C-3
      GFD233454Courtesy of FORD MOTOR COMPANY
      Ground
      C4366C-9
      GFD233454Courtesy of FORD MOTOR COMPANY
      Ground

    Are the resistances less than 3 ohms? 

    Yes  GO to  W3
    No  REPAIR the circuit.
  3. W3 CHECK THE HS-CAN3 (HIGH SPEED-CONTROLLER AREA NETWORK 3) CIRCUITS BETWEEN THE AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

    • Disconnect: GWM C2803 .

    • Measure:

      Revel Audio System 

      Positive Lead Measurement / Action Negative Lead
      C4326C-2
      GFD233454Courtesy of FORD MOTOR COMPANY
      C2803-16
      C4326C-3
      GFD233454Courtesy of FORD MOTOR COMPANY
      C2803-15

      Revel Ultima Audio System 

      Positive Lead Measurement / Action Negative Lead
      C4366C-4
      GFD233454Courtesy of FORD MOTOR COMPANY
      C2803-16
      C4366C-5
      GFD233454Courtesy of FORD MOTOR COMPANY
      C2803-15

    Are the resistances less than 3 ohms? 

    Yes  GO to  W4
    No  REPAIR the circuit in question.
  4. W4 CHECK FOR CORRECT AUDIO DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the audio DSP connector and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the audio DSP connector and related in-line connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new audio DSP. For Revel Audio, Refer to: Audio Digital Signal Processing (DSP) Module - Vehicles With: Harman Revel Audio System . For Revel Ultima, REFER to: Audio Digital Signal Processing (DSP) Module - Vehicles With: Harman Revel Ultima Audio System .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.